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CompTIA Exam 220-1102 Topic 2 Question 53 Discussion

Actual exam question for CompTIA's 220-1102 exam
Question #: 53
Topic #: 2
[All 220-1102 Questions]

A technician installs a Bluetooth headset for a user. During testing, the sound is still coming from the speaker on the computer. The technician verifies the headset shows up in Device Manager. Which of the following would the technician most likely do to fix this issue?

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Suggested Answer: D

by Paulina at Mar 23, 2025, 09:05 AM

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Lakeesha
12 days ago
Changing the headset as the default device in sound settings might also help.
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Tijuana
14 days ago
Ah, the age-old battle between speakers and headsets. The technician needs to assert their dominance over the sound settings. Change that default, my friend!
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Lucia
15 days ago
Verifying the sound isn't muted in the control panel? Sounds like the technician is channeling their inner IT helpdesk wizard. Classic move!
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Belen
20 days ago
Replace the battery? Really? That's like the first thing I'd try if my remote wasn't working. Not sure that's the way to go here.
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Kate
23 days ago
I would also check if the sound is muted in the control panel, just to be sure.
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Willard
24 days ago
Hmm, updating the drivers sounds like a good idea. Gotta make sure the hardware is up-to-date, you know?
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Veronika
1 days ago
B: Good idea, that might solve the issue.
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Tasia
9 days ago
A: Let's update the drivers for the wireless headset.
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Tegan
24 days ago
I agree with Annabelle, updating the drivers could solve the issue.
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Annabelle
27 days ago
I think the technician should update the drivers for the wireless headset.
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Rosenda
27 days ago
Aha! The issue is clearly with the sound settings. Changing the headset as the default device is the way to go. Easy peasy!
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Stevie
8 days ago
Daniel: It should fix the issue. Let me know if it works!
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Daniel
9 days ago
User 2: No, I haven't. I will give that a try.
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Leslie
23 days ago
User 1: Have you tried changing the headset as the default device in sound settings?
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