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CompTIA 220-1102 Exam Questions
- Topic 1: Operating Systems: Operating Systems includes identifying basic features of Microsoft Windows editions, using the appropriate Microsoft command-line tool, using features and tools of the Microsoft Windows 10 operating system. Moreover, it delves into using the appropriate Microsoft Windows 10 Control Panel utility, using the appropriate Windows settings, and configuring Microsoft Windows networking features on a client/desktop.
- Topic 2: Security: This topic summarizes different security measures and their purposes, compares and contrasts wireless security protocols and authentication methods, detects, removes, and prevents malware using the suitable tools and methods. It also explains common social-engineering attacks, threats, and vulnerabilities, manages and configures basic security settings in the Microsoft Windows OS. Additionally, it configures a workstation to meet best practices for security.
- Topic 3: Software Troubleshooting: The topic of the Software Troubleshooting deals with troubleshooting common Windows OS problems, troubleshooting common personal computer security issues. It also discusses using best practice procedures to remove malware, troubleshooting common mobile OS and application issues. Troubleshooting common mobile OS and application security issues are also discussed in this topic.
- Topic 4: Operational Procedures: In this topic questions about implementing best practices associated with documentation and support systems information management. It also includes explaining basic change-management best practices, implementing workstation backup and recovery methods, and using common safety procedures. Lastly it also summarizes environmental impacts and local environmental controls, and describes using remote access technologies.
Free CompTIA 220-1102 Exam Actual Questions
Note: Premium Questions for 220-1102 were last updated On Jul. 23, 2024 (see below)
Which of the following Windows 10 editions is the most cost-effective and appropriate for a single user who needs to access their computer remotely?
For a single user who needs to access their computer remotely, the Windows 10 Pro edition is the most cost-effective and appropriate choice. It includes features such as Remote Desktop, which are essential for remote access.
Option A: Education This edition is designed for academic institutions and includes educational features. It is not the most cost-effective for a single user.
Option B: Pro Windows 10 Pro includes Remote Desktop and other business features. It is suitable and cost-effective for single users needing remote access.
Option C: Enterprise This edition includes advanced features for large organizations and is more expensive, making it less cost-effective for a single user.
Option D: Home While cost-effective, Windows 10 Home does not include the Remote Desktop feature, making it unsuitable for this requirement.
CompTIA A+ 220-1102 Objective 1.1 (Identify basic features of Microsoft Windows editions), particularly comparing editions based on features and cost.
A user is attempting to access a shared drive from a company-issued laptop while working from home. The user is unable to access any files and notices a red X next to each shared drive. Which of the following needs to be configured in order to restore the user's access to the shared drives?
When a user is unable to access shared drives from a company-issued laptop while working from home, the likely requirement is:
VPN (Virtual Private Network): A VPN allows secure access to the company's network from a remote location. Without a VPN connection, the user cannot access network resources such as shared drives.
IPv6: Involves IP addressing and is not directly related to accessing shared drives.
IPS (Intrusion Prevention System): Provides network security but does not facilitate access to shared drives.
DNS: Manages domain name resolution and is not typically the issue when specific shared drives are inaccessible.
CompTIA A+ 220-1102 Exam Objectives, Section 2.7: Explain common methods for securing mobile and embedded devices.
VPN configuration and remote access documentation.
A company uses shared drives as part of a workforce collaboration process. To ensure the correct access permissions, inheritance at the top-level folder is assigned to each department. A manager's team is working on confidential material and wants to ensure only the immediate team can view a specific folder and its subsequent files and subfolders. Which of the following actions should the technician most likely take?
Turning off inheritance on the specific folder requested by the manager and setting the requested permissions, followed by turning on inheritance under the child folders, ensures that only the immediate team has access to the confidential material while maintaining the broader permissions structure for other folders and files. This action isolates the folder's permissions from the top-level inheritance, providing a focused security measure for sensitive content.
A technician needs to configure security settings on a Windows 10 workstation. Which of the following should the technician configure to limit password attempts?
Configuring the Account Lockout Policy in Windows 10 is the appropriate action to limit password attempts. This security setting determines the number of failed login attempts that will trigger a lockout, preventing unauthorized access due to repeated password guessing. It is an effective measure to enhance security by deterring brute-force attacks.
A user is unable to start a computer following a failed Windows 10 update. When trying to start the computer, the user sees a blue screen of death. Which of the following steps should a technician take to diagnose the issue?
Booting in safe mode is the initial step to diagnose a computer experiencing a blue screen of death (BSOD) following a failed Windows 10 update. Safe mode starts the computer with a minimal set of drivers and services, allowing troubleshooting and identification of the problematic software or driver causing the BSOD. This mode provides a safer environment to uninstall recent updates or drivers, perform system scans, and restore the system if necessary. Other options like System Restore wizard, last known-good configuration, and resetting BIOS settings may be subsequent steps but do not directly diagnose the issue as effectively as booting in safe mode.
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