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CompTIA Exam 220-1102 Topic 2 Question 51 Discussion

Actual exam question for CompTIA's 220-1102 exam
Question #: 51
Topic #: 2
[All 220-1102 Questions]

A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?

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Suggested Answer: B

When a spreadsheet grows in size due to continuous data entry, it can require more memory to process and open. If the file is not opening, it's likely due to insufficient system resources, specifically RAM. Increasing the amount of RAM will enhance the system's capability to handle larger files, allowing the spreadsheet to open. Other options, such as defragmenting the storage drive, upgrading network speed, or reverting to a restore point, do not directly address memory limitations and would not resolve the issue effectively.


by Jessenia at Feb 08, 2025, 04:43 AM

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Pamella
1 months ago
Haha, I bet the user tried turning it off and on again before calling IT. But seriously, A is the way to go.
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Cary
16 days ago
User 4: Good luck! Hopefully that resolves the problem.
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Lorean
21 days ago
User 3: Yeah, that usually fixes issues like this.
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Natalie
25 days ago
User 2: No, I haven't. I'll give that a try.
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Bernardo
28 days ago
User 1: Did you try reverting the spreadsheet to the last restore point?
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Leonor
2 months ago
Definitely A. Increasing RAM or upgrading the network won't help if the file is corrupted. Defragmenting the drive is also not the solution here.
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Sunshine
1 months ago
Definitely A. Increasing RAM or upgrading the network won't help if the file is corrupted. Defragmenting the drive is also not the solution here.
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Winifred
1 months ago
A) Revert the spreadsheet to the last restore point.
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Trinidad
2 months ago
I believe reverting to the last restore point could also help in resolving the issue.
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Natalie
2 months ago
I think the answer is A. Reverting the spreadsheet to the last restore point should restore the file and fix the issue.
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Joanna
1 months ago
I'm not sure, but I think D could also be a possible solution. Upgrading the network connection speed might help in opening the file.
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Viva
1 months ago
C) Defragment the storage drive.
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Celestina
1 months ago
I disagree, I think the best option is B. Increasing the amount of RAM can improve the performance and help open the file.
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Evangelina
2 months ago
A) Revert the spreadsheet to the last restore point.
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Teresita
2 months ago
No, I believe the correct answer is C. Defragmenting the storage drive can help resolve the issue.
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Krystal
2 months ago
I think the answer is A. Reverting the spreadsheet to the last restore point should restore the file and fix the issue.
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Elvis
2 months ago
I agree with Rebbecca. The file might be fragmented causing it to not open.
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Rebbecca
2 months ago
I think the technician should defragment the storage drive.
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