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CompTIA Exam 220-1101 Topic 3 Question 39 Discussion

Actual exam question for CompTIA's 220-1101 exam
Question #: 39
Topic #: 3
[All 220-1101 Questions]

A user reports that files are taking hours to transfer from a device to an external USB drive. The technician confirms that the device's cables are connected and the correct USB port is being used. Which of the following steps should the technician take next when troubleshooting the issue?

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Suggested Answer: B

When a device is experiencing slow file transfers to an external USB drive and the physical connections are confirmed to be correct, the next step is to update the device drivers. Outdated or corrupt drivers can cause suboptimal performance and slow transfer speeds. Updating the drivers can resolve these issues and improve the device's communication with the USB drive, leading to faster file transfers.


CompTIA A+ Core 1 Exam Objectives Section 5.0: Hardware and Network Troubleshooting.

by Jerry at Aug 23, 2024, 09:20 PM

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Marg
10 months ago
I don't think replacing the USB drive is necessary yet. Let's try updating the device drivers first.
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Kate
10 months ago
I love how 'replace the device' is never an option. As if we're supposed to just magically conjure up a new device when things go wrong!
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Antonette
10 months ago
But what if that doesn't work? Should we consider replacing the USB drive?
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Ollie
10 months ago
Replacing the USB port? That's probably a last resort kind of move. I'd try the driver update first and see if that clears things up.
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Belen
9 months ago
Replacing the USB drive might also be worth considering if the issue persists.
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Laurel
9 months ago
If that doesn't work, maybe turning off Bluetooth devices could help.
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Trinidad
10 months ago
I agree, updating the device drivers is a good first step.
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Vashti
10 months ago
Turning off Bluetooth devices? I doubt that would have any impact on a USB transfer issue. That's a bit of a wild card option, if you ask me.
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Reiko
9 months ago
B: I'll give that a try, thanks for the suggestion.
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Serina
9 months ago
A: It could help improve the transfer speed.
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Elinore
9 months ago
B: I haven't, but that sounds like a good next step.
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Loise
10 months ago
A: Have you tried updating the device drivers?
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Paris
10 months ago
I agree with Tyra, updating the device drivers could help speed up the file transfer.
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Jenifer
10 months ago
Replacing the USB drive? Really? That seems like a bit of a stretch. I'd start with the drivers first before doing anything drastic.
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Earleen
10 months ago
I think updating the drivers should be tried first before replacing anything.
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Willodean
10 months ago
D) Replace the device's USB port.
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Merissa
10 months ago
I agree, that seems like the most logical next step.
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Corrie
10 months ago
B) Update the device drivers.
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Tyra
11 months ago
I think we should update the device drivers.
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Elli
11 months ago
Updating the device drivers sounds like the logical next step. I've had similar issues before and that usually did the trick.
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Vi
10 months ago
Updating drivers is a good idea. It might solve the issue.
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Daron
10 months ago
No, I haven't. I'll give that a shot.
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Cecilia
10 months ago
Have you tried updating the device drivers?
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