I'm a bit confused by the different metrics being presented. Should I focus on the controller with the highest hits, highest average time, or highest total time? Not sure which one is the most important.
This seems like a straightforward question about business processes and efficiency. I'll carefully read through the options and think about which one best describes the purpose of monitoring processes.
Okay, I think I've got a handle on this. The key is to match the input and output elements to the schema definitions. I'll carefully compare the sample data to the schema to find the right pair.
Okay, I've got a strategy here. Incident Management is all about the short-term fix, getting things back up and running as fast as possible. But Problem Management is looking for the root cause and a long-term solution. So the conflict is that these goals can sometimes clash.
upvoted 0 times
...
Log in to Pass4Success
Sign in:
Report Comment
Is the comment made by USERNAME spam or abusive?
Commenting
In order to participate in the comments you need to be logged-in.
You can sign-up or
login
Denise
4 months agoShala
4 months agoHayley
4 months agoDenna
4 months agoGertude
5 months agoTashia
5 months agoClaribel
5 months agoCammy
5 months agoNada
5 months ago