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Cisco 820-605 Exam - Topic 9 Question 118 Discussion

The Customer Success Manager notices that their customer has delayed going into production. Which action does the Customer Success Manager consider?
C) Re-enforce the time to value of the solution
A) Suggest that the customer replace their existing staff
B) Provide the customer with a chargeable deployment service
D) Give the customer a discount on a future purchase

Cisco 820-605 Exam - Topic 9 Question 118 Discussion

Actual exam question for Cisco's 820-605 exam
Question #: 118
Topic #: 9
[All 820-605 Questions]

The Customer Success Manager notices that their customer has delayed going into production. Which action does the Customer Success Manager consider?

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Suggested Answer: C

The Customer Success Manager should consider re-enforcing the time to value of the solution. This involves communicating the benefits and potential impact of the solution on the customer's business operations and objectives, emphasizing how timely deployment can lead to quicker realization of these benefits.


by Laurena at Jun 19, 2026, 06:24 AM

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