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Cisco 820-605 Exam - Topic 8 Question 98 Discussion

Actual exam question for Cisco's 820-605 exam
Question #: 98
Topic #: 8
[All 820-605 Questions]

What is a purpose of a customer stakeholder map?

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Suggested Answer: B

by Stanton at Mar 09, 2025, 04:33 PM

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Maybelle
4 months ago
Wait, can it really help with customer culture? Sounds interesting!
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Lovetta
4 months ago
Definitely not for training plans, that's for sure.
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Tanesha
4 months ago
I thought it was about building a product roadmap?
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Alex
5 months ago
Totally agree, A is the right choice!
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Herminia
5 months ago
It's mainly for creating a communication plan.
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Lili
5 months ago
I definitely recall something about mapping stakeholders helping with communication, so I might lean towards option A.
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Devorah
5 months ago
I’m a bit confused; I thought it was more about building a product roadmap, but that doesn’t seem right now.
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Jacquelyne
5 months ago
I remember practicing a question about identifying stakeholders, and I feel like it might relate to understanding customer culture.
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Eliz
6 months ago
I think the customer stakeholder map is mainly about creating a communication plan, but I'm not entirely sure.
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Vilma
6 months ago
Okay, I've got this. A customer stakeholder map is used to identify the critical elements of customer culture, which is what option D is describing. That makes the most sense to me in terms of the purpose of this type of map.
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Garry
6 months ago
I'm a little unsure about this one. I know a stakeholder map is used to identify key stakeholders, but I'm not totally clear on the specific purpose in a customer context. I'll have to think it through carefully.
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Ines
6 months ago
Hmm, this seems like a pretty straightforward question about the purpose of a customer stakeholder map. I'm pretty confident I know the answer, but I'll double-check the options just to be sure.
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Merrilee
6 months ago
I think this question is asking about the purpose of a customer stakeholder map, so I'll need to think about the different ways that kind of map could be used. The options mention things like communication plans, product roadmaps, and training plans, so I'll need to consider how a stakeholder map could support those types of activities.
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Mitsue
6 months ago
I feel pretty confident about this one. A customer stakeholder map is used to identify the key stakeholders involved in a customer's business, including both internal and external stakeholders. The purpose is to help the company understand the different interests, priorities, and communication needs of these stakeholders, which is critical for things like product planning, change management, and customer engagement. I'd go with option D as the best answer.
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Benedict
6 months ago
I'm a bit confused by this question. Is a customer stakeholder map the same as a customer journey map? I'm not sure I fully understand the difference between those two concepts. I'll have to think about it some more and see if I can figure out the right purpose for a customer stakeholder map specifically.
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Mila
6 months ago
Okay, I've got this. A customer stakeholder map is used to identify the key people, groups, or organizations that have a stake in the customer's business. The purpose is to help the company understand the different interests, influences, and communication needs of these stakeholders. I think option A, creating a communication plan, is the best answer here.
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Hortencia
6 months ago
Hmm, this is a tricky one. I'm not entirely sure what a customer stakeholder map is, to be honest. I'll have to think through the options carefully and see if I can eliminate any that don't seem relevant. Maybe I can find some clues in the question wording to help me narrow it down.
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Art
6 months ago
I think this question is asking about the purpose of a customer stakeholder map, which is a tool used to identify and understand the different stakeholders involved in a customer's business or organization. I would approach this by considering the key elements of a stakeholder map and how it can be used to support communication, product planning, and understanding customer culture.
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Patrick
11 months ago
A customer stakeholder map? Isn't that just a fancy way to say 'draw a bunch of stick figures and arrows'? I'll go with the one that sounds the least confusing, Option A.
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Pearlie
10 months ago
Definitely, it's important to have a clear plan for keeping everyone informed and engaged.
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Wilbert
11 months ago
I agree, it's all about planning how to talk to different people involved in the project.
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Hannah
11 months ago
I think a customer stakeholder map helps with communication, so Option A makes sense.
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Amber
11 months ago
A customer stakeholder map? Sounds like a fancy way to say 'make a list of people who care about your product'. I'll go with Option A, it seems the most straightforward.
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Alton
10 months ago
Definitely, it's important to have a clear communication strategy.
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Lemuel
11 months ago
I think it also helps us understand their needs better.
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Demetra
11 months ago
Yeah, I agree. It's all about creating a plan to talk to the right people.
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Chantell
11 months ago
I think a customer stakeholder map helps us know who to communicate with. Option A seems right.
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Ashton
11 months ago
Building a product roadmap seems like a good use for a customer stakeholder map, but I'm not entirely sure. Option B is my best guess.
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Charlette
12 months ago
I think a customer stakeholder map is more about understanding the customer culture and their needs, so I would go with Option D.
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Paola
11 months ago
I think Option A could also be important for creating a communication plan with the stakeholders.
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Freeman
11 months ago
I agree, Option D seems like the best choice for understanding the customer culture.
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Sueann
12 months ago
A customer stakeholder map helps identify key stakeholders and their interests, which is essential for communication planning. Option A is the correct answer.
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Alishia
12 months ago
I believe it's also important for building a product roadmap (B) based on customer needs
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Alana
12 months ago
I agree with Sharee, it helps in understanding how to communicate with customers effectively
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Sharee
1 year ago
I think the purpose is to create a communication plan (A)
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