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Cisco 820-605 Exam - Topic 8 Question 122 Discussion

The customer purchased a solution with a specific use case in mind but has not yet expressed interest in additional use cases. Which two actions gain their commitment to add use cases? (Choose two.)
A) Identify target outcomes based on known challenges to demonstrate how a new use case could help achieve them. and C) Conduct a discovery session to uncover their additional pain points.
B) Recognize tools that compete with the expansion opportunity and offer discounts to switch.
D) Provide additional training on the current use case to drive adoption.
E) Present case studies that outline the benefits they achieved and highlight compelling metrics.

Cisco 820-605 Exam - Topic 8 Question 122 Discussion

Actual exam question for Cisco's 820-605 exam
Question #: 122
Topic #: 8
[All 820-605 Questions]

The customer purchased a solution with a specific use case in mind but has not yet expressed interest in additional use cases. Which two actions gain their commitment to add use cases? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, C

To gain commitment for additional use cases, it is effective to identify target outcomes that address known challenges and demonstrate how new use cases can help achieve them.Additionally, conducting a discovery session to uncover additional pain points can reveal opportunities for further use cases


by Beata at Oct 01, 2026, 01:31 AM

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