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Cisco 820-605 Exam - Topic 5 Question 20 Discussion

Which item should the Customer Success Manager focus on to enable the adoption of a software solution?
D) product use case that will achieve the desired outcome
A) KPI that will be improved by the new product solution
B) current existing products that are being displaced by the solution
C) current configuration guide of the product solution

Cisco 820-605 Exam - Topic 5 Question 20 Discussion

Actual exam question for Cisco's 820-605 exam
Question #: 20
Topic #: 5
[All 820-605 Questions]

Which item should the Customer Success Manager focus on to enable the adoption of a software solution?

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Suggested Answer: D

https://sixteenventures.com/improve-adoption

by Daniela at May 07, 2022, 06:26 AM

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Maile
10 months ago
Agreed, the use case is key for adoption!
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Brande
10 months ago
Current products being displaced should be a priority too.
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Deandrea
11 months ago
Wait, how can we know the use case will actually work?
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Nadine
11 months ago
I think the KPI is more important for tracking success.
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Norah
11 months ago
Definitely focus on the product use case!
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Helga
11 months ago
I'm pretty confident the answer is A. Contrived testing is all about pushing the boundaries and finding the edge cases. The system needs to be able to handle unusual and unexpected inputs before it goes live.
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Lai
11 months ago
Hmm, I'm a bit unsure about this one. I know A/B testing and randomized control trials are common ways to measure causal impact, but I'm not as familiar with attribution and marketing mix models. I'll need to review those approaches more closely.
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Iesha
11 months ago
I'm a bit confused on this one. There are a lot of log options to consider, and I'm not sure which two would be the best fit. I'll need to review the details of each log type to make the right choice.
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Bok
11 months ago
Based on the numbers, I think the answer might be option B, but I'm not 100% confident—there's always that tricky part about the contingent liability that could change things.
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