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Cisco 820-605 Exam - Topic 3 Question 24 Discussion

From a Customer Success perspective, which reason to monitor your customer's health is the most important?
C) Understanding your customer's health directly enables renewals
A) It provides the opportunity to address any changes in the customer's experience or actions around the solution
B) It allows the customer to identify unused licenses so they can be addressed via a service improvement plan
D) It gives the customer valuable insight so they can automatically renew critical on time

Cisco 820-605 Exam - Topic 3 Question 24 Discussion

Actual exam question for Cisco's 820-605 exam
Question #: 24
Topic #: 3
[All 820-605 Questions]

From a Customer Success perspective, which reason to monitor your customer's health is the most important?

Show Suggested Answer Hide Answer
Suggested Answer: C

https://www.gainsight.com/customer-success-best-practices/how-to-score-customer-health/

by Lynelle at May 04, 2022, 01:57 PM

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Kattie
10 months ago
Wait, D suggests automatic renewals? That’s a game changer!
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Marica
10 months ago
B is interesting, but I feel like it’s not the main focus.
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Floyd
11 months ago
Really? I’m not sure monitoring health is that important.
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Gene
11 months ago
Totally agree with A! Addressing changes is crucial.
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Cora
11 months ago
I think option C is key for renewals.
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Deangelo
11 months ago
Ah, I remember learning about this in the Versa training. The Control VR is the one that has the route to the head-end by default.
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Mi
11 months ago
Okay, let me see. I know the Business Case is important, but I'm not sure if that's the right answer here. The Programme Brief might also be updated as new information comes in.
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Hayley
11 months ago
Pretty sure we went over VRRP being related to failover, but I can't remember if it's directly tied to IPsec like this question asks.
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Rosina
11 months ago
This looks like a straightforward question about the Cisco Transport Controller interface. I'll carefully review the options and think through the functionality of each one.
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Haydee
11 months ago
I've got a good feeling about this one. The information seems pretty clear, and I think I can identify the incorrect statement. I'll just double-check my work before submitting the answer.
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