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Cisco 820-605 Exam - Topic 12 Question 97 Discussion

Actual exam question for Cisco's 820-605 exam

Question #: 97
Topic #: 12

[All 820-605 Questions]

Which two outcomes are expansion opportunities within customer success? (Choose two.)

Aexpansion of solution features

Brenewal of solution subscription

Cpurchase of a new solution

Ddeployment of solution

Eexpansion of solution services

Show Suggested Answer

Suggested Answer: A, E

by Carole at Feb 08, 2025, 08:08 AM

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Eva

9 months ago

I agree with E, but what about D?

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Marcos

9 months ago

Wait, are we sure about A? Seems risky.

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Eva

10 months ago

E seems like a no-brainer for expansion.

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Lang

10 months ago

I think B is a solid choice too.

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Rozella

10 months ago

Definitely A and C!

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Chantell

10 months ago

I definitely recall that expanding solution services is often seen as a growth opportunity in customer success.

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Leana

11 months ago

I'm a bit confused; I feel like renewal of solution subscription is more about retention than expansion.

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Curtis

11 months ago

I remember practicing a question similar to this, and I think the purchase of a new solution might be a good choice.

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Shawana

11 months ago

I think the expansion of solution features could be one of the answers, but I'm not entirely sure about the second one.

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Marisha

11 months ago

I think the key is to focus on the "expansion" part of the question. Expansion of features and services seem like the two best options that fit that criteria. I'll mark those down.

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Pamella

11 months ago

I'm a bit confused by this question. Renewal of solution subscription and purchase of a new solution don't really seem like expansion opportunities to me. I'll have to double-check my understanding here.

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Chauncey

11 months ago

Okay, let's see. Expansion of solution features and expansion of solution services seem like the two most likely expansion opportunities in customer success. I'll go with those.

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Carissa

11 months ago

Hmm, I'm not sure about this one. Expansion opportunities in customer success - that could mean a lot of different things. I'll have to think this through carefully.

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Lou

11 months ago

This seems pretty straightforward. I'm pretty confident I can identify the two correct expansion opportunities here.

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Patria

2 years ago

A and E for sure. Gotta keep innovating and providing more value to the customers. That's how you really grow the business.

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India

2 years ago

Haha, I bet the exam writers threw in D just to see who would fall for it. 'Deployment of solution'? Yeah, right.

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Huey

1 year ago

E) expansion of solution services

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Thurman

1 year ago

C) purchase of a new solution

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Tyra

2 years ago

B) renewal of solution subscription

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Eleonora

2 years ago

A) expansion of solution features

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Oren

2 years ago

I believe C and D could also be expansion opportunities. Purchasing a new solution and deploying it can lead to growth.

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Latosha

2 years ago

I agree with Nell. Expanding solution features and services makes sense.

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Billi

2 years ago

B and C seem like obvious choices to me. Renewal and purchasing new solutions are classic ways to expand the customer relationship.

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Glory

2 years ago

Hmm, I'm not sure about D. Deployment is more of an initial implementation step, not an expansion opportunity.

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Leota

1 year ago

E) expansion of solution services

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Ben

1 year ago

C) purchase of a new solution

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Augustine

2 years ago

B) renewal of solution subscription

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Horace

2 years ago

A) expansion of solution features

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Nell

2 years ago

I think A and E are expansion opportunities.

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Salina

2 years ago

Definitely A and E. Expanding the solution features and services is key to keeping customers happy and driving growth.

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Rosio

2 years ago

E) expansion of solution services

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Xenia

2 years ago

A) expansion of solution features

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