Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25

- Free Preparation Discussions

Cisco 820-605 Exam - Topic 12 Question 95 Discussion

Actual exam question for Cisco's 820-605 exam

Question #: 95
Topic #: 12

[All 820-605 Questions]

Who confirms the use cases targeted in a Customer Success Plan?

Aprimary customer stakeholder

Baccount team sales lead

Ccustomer enterprise architect

DCustomer Success Manager

Show Suggested Answer

Suggested Answer: A

by Katina at Jan 12, 2025, 04:24 PM

Limited Time Offer

25%

Off

Get Premium 820-605 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Latia

9 months ago

I thought it was a team effort, not just one person!

upvoted 0 times

...

Janessa

9 months ago

Wait, can the customer enterprise architect really confirm that?

upvoted 0 times

...

Beckie

10 months ago

Customer Success Manager all the way!

upvoted 0 times

...

Major

10 months ago

I think it's the account team sales lead, though.

upvoted 0 times

...

Loren

10 months ago

Definitely the primary customer stakeholder!

upvoted 0 times

...

Zona

10 months ago

The customer enterprise architect seems important, but I don't think they would be the one to confirm the use cases in the plan.

upvoted 0 times

...

Stefania

11 months ago

I feel like the account team sales lead might have a role in this, but I can't recall if they actually confirm the use cases.

upvoted 0 times

...

Samuel

11 months ago

I remember a practice question where the Customer Success Manager was involved in confirming details, so that could be it too.

upvoted 0 times

...

Carlton

11 months ago

I think the primary customer stakeholder is the one who confirms the use cases, but I'm not entirely sure.

upvoted 0 times

...

Dulce

11 months ago

Based on my understanding of customer success, I believe the Customer Success Manager is the one who would confirm the use cases in the plan. They're the ones responsible for ensuring the customer achieves their desired outcomes.

upvoted 0 times

...

Renato

11 months ago

The account team sales lead might also be involved in confirming the use cases, since they would have insight into the customer's requirements and expectations. I'll make sure to consider that option as well.

upvoted 0 times

...

Patria

11 months ago

Hmm, I'm not sure about this one. I'm debating between the primary customer stakeholder and the Customer Success Manager. I'll have to think it through carefully.

upvoted 0 times

...

Murray

11 months ago

I think the primary customer stakeholder would be the one to confirm the use cases in the Customer Success Plan, since they would have the best understanding of the customer's needs and goals.

upvoted 0 times

...

Daniela

2 years ago

Hmm, this one's tricky. But I've got a hunch the Customer Success Manager is the way to go. They're like the superhero sidekick to the customer's Batman, you know?

upvoted 0 times

...

Veronika

2 years ago

The primary customer stakeholder, without a doubt. They're the ones who are going to be using the product, so they know what they need better than anyone.

upvoted 0 times

...

Shay

2 years ago

I'm going to have to go with the customer enterprise architect on this one. They're the ones who can really dive into the technical details and make sure the use cases align.

upvoted 0 times

Lovetta

1 year ago

B) account team sales lead

upvoted 0 times

...

Alonzo

1 year ago

I agree, the Customer Success Manager is responsible for confirming the use cases in the Customer Success Plan.

upvoted 0 times

...

Joesph

1 year ago

D) Customer Success Manager

upvoted 0 times

...

Maira

2 years ago

A) primary customer stakeholder

upvoted 0 times

...

...

Rikki

2 years ago

The Customer Success Manager, of course! They're the ones who make sure the customer is, well, successful. Duh!

upvoted 0 times

Ryan

2 years ago

D) Customer Success Manager

upvoted 0 times

...

Nu

2 years ago

A) primary customer stakeholder

upvoted 0 times

...

...

Cordelia

2 years ago

Hmm, I'm not sure. The customer enterprise architect might have some insights, but the sales lead feels like a bit of a wild card. Tough choice!

upvoted 0 times

Natalie

2 years ago

D) Customer Success Manager

upvoted 0 times

...

Aron

2 years ago

A) primary customer stakeholder

upvoted 0 times

...

...

Mozell

2 years ago

I believe it's the primary customer stakeholder who confirms the use cases.

upvoted 0 times

...

Martha

2 years ago

I agree with Rutha, the Customer Success Manager is responsible for that.

upvoted 0 times

...

Precious

2 years ago

I'm going with the Customer Success Manager. They're the ones who live and breathe the customer's needs, right?

upvoted 0 times

Ling

2 years ago

Yes, the Customer Success Manager is responsible for confirming the use cases in the Customer Success Plan.

upvoted 0 times

...

Cherelle

2 years ago

D) Customer Success Manager

upvoted 0 times

...

Inocencia

2 years ago

A) primary customer stakeholder

upvoted 0 times

...

...

Lynelle

2 years ago

The primary customer stakeholder is the obvious choice here. They know the use cases better than anyone!

upvoted 0 times

Harris

2 years ago

The Customer Success Manager would also play a key role in confirming the use cases in the Customer Success Plan.

upvoted 0 times

...

Fernanda

2 years ago

D) Customer Success Manager

upvoted 0 times

...

Sheldon

2 years ago

I agree, the primary customer stakeholder would have the best understanding of the use cases.

upvoted 0 times

...

Stephaine

2 years ago

A) primary customer stakeholder

upvoted 0 times

...

...

Rutha

2 years ago

I think the Customer Success Manager confirms the use cases.

upvoted 0 times

...