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Cisco 820-605 Exam - Topic 11 Question 36 Discussion

Which action should be taken to identify and remove barriers when a customer moves from the Implement to the Use stage in the lifecycle?
D) Provide direct and in-depth technical expertise upon customer request.
A) Provide break-fix support for technical problems experienced or observed by the customer.
B) Provide training content to address current and existing barriers.
C) Provide a detailed cost structure for the management team.

Cisco 820-605 Exam - Topic 11 Question 36 Discussion

Actual exam question for Cisco's 820-605 exam
Question #: 36
Topic #: 11
[All 820-605 Questions]

Which action should be taken to identify and remove barriers when a customer moves from the Implement to the Use stage in the lifecycle?

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Suggested Answer: D

by Jeanice at May 05, 2022, 01:03 AM

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Vanesa
10 months ago
Surprised that cost structure isn't a priority here!
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Elouise
10 months ago
D could be helpful too, but not as proactive as B.
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Justine
11 months ago
Really? I thought A would be more effective.
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Shawnda
11 months ago
Totally agree, training is key!
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Francene
11 months ago
I think B is the best option for addressing barriers.
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Maryrose
11 months ago
Okay, let me think this through. A credit memo from a return authorization shouldn't impact inventory, but a stand-alone credit memo might. I'll need to carefully read the options to determine which one is correct.
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Pamella
11 months ago
Option A is definitely the weakest, that's just a simple name and number combination. I'd rule that one out right away.
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Kaycee
11 months ago
I remember discussing how capital requirements are calculated in class, and it sounds similar to what's being asked here. Could it be option D?
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Gennie
11 months ago
Hmm, this looks like a tricky one. I'll need to carefully read through the requirements and think through the different policy options.
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