Discuss Cisco 820-605 Exam Topic 10 Question 16

Cisco 820-605 Exam - Topic 10 Question 16 Discussion

Posted by Marguerita on May 07, 2022 at 01:32 AM

Which definition of customer success is true?

AIt is the business methodology of ensuring that customers achieve their expected and unexpected outcomes while using your product or service.

BIt is a business methodology for increasing recurring revenues by minimizing the risk of churn while driving adoption and expansion.

CIt is the business methodology of ensuring that customers are always on the latest software releases and subscription contracts so that they can focus on the core business activities that make them successful.

DIt is a measure of the Net Promoter Score that results from a disciplined engagement of sales, services, marketing, and customer success teams working seamlessly to deliver a positive experience for the customer.

Suggested Answer: B

https://www.gainsight.com/guides/the-essential-guide-to-customer-success/

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8 comments · newest first

Anabel 12 months ago

I love how A covers both expected and unexpected outcomes!

Denae 12 months ago

Wait, is D really a definition? That feels vague.

Daryl 1 year ago

C seems a bit off, honestly.

Lettie 1 year ago

I think B is more accurate.

Venita 1 year ago

A sounds right to me!

Tenesha 1 year ago

Whew, this is a tough one. I'm a bit confused by all the different permissions listed. I'll need to take my time and really break down each option to determine the correct answer.

Stephane 1 year ago

Okay, let's see. The question is asking about the directive that specifies the RSA private key for the SSL certificate. I'm leaning towards C. SSLPrivateKeyFile, since that seems the most direct way to specify the private key.

Owen 1 year ago

This seems like a tricky question about the default scheduler behavior on the Nokia 7750 SR. I'll need to carefully read through the options and think about the implications of the forwarding class mappings and queue configuration.

Thread summary

● Consensus

Community pick: Yes strong agreement

Vote breakdown

A 2%

B 97%

C 1%

D 2%

Summary updated from 8 comments · last activity 12 months ago

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