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Cisco 820-605 Exam - Topic 1 Question 14 Discussion

You notice a decline over time in your customer's usage of your product. Which action do you consider?
C) Re-assess the customer's business process and outline the capability of the solution
A) Tell the customer a new solution will soon be available
B) Carefully tell the customer to get more people to use your product
D) Show the customer a comparison of the solution versus the competition

Cisco 820-605 Exam - Topic 1 Question 14 Discussion

Actual exam question for Cisco's 820-605 exam
Question #: 14
Topic #: 1
[All 820-605 Questions]

You notice a decline over time in your customer's usage of your product. Which action do you consider?

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Suggested Answer: C

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Chantay
10 months ago
Wait, are we really expecting them to get more users? That seems tough!
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Whitley
10 months ago
Showing a comparison could work too, but it depends on the customer.
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Francine
11 months ago
Really? I’m not sure they’ll even listen to that.
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Reed
11 months ago
Totally agree, understanding their process is key!
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Ailene
11 months ago
I think option C is the best choice.
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Veronique
11 months ago
Option D looks good to me. Establishing a solid source control-based development process seems like the foundational first step before bringing in a release manager or other tooling. That will help ensure consistency and prevent overrides across environments.
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Eden
11 months ago
This looks tricky. I know an embolism involves something blocking blood flow, so I'm leaning towards increased vascular resistance.
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Mignon
11 months ago
I've got a good handle on Kafka concepts, so I think I can eliminate some of the incorrect options here. Time to apply my knowledge to this specific scenario.
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