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Cisco 700-805 Exam - Topic 3 Question 67 Discussion

Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?
A) The adoption rate is 50%under the expected level and the plan is six months before the expiration date.
B) There are no open incidents 30 days before renewal dates.
C) Customer is willing to subscribe to a recommendation case to be publicly communicated.
D) The health index of a customer is over expected targets with no red flags.

Cisco 700-805 Exam - Topic 3 Question 67 Discussion

Actual exam question for Cisco's 700-805 exam
Question #: 67
Topic #: 3
[All 700-805 Questions]

Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

Show Suggested Answer Hide Answer
Suggested Answer: A

This case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome. A low adoption rate indicates that the customer is not fully utilizing the solution or deriving the expected value from it. This can lead to dissatisfaction, reduced engagement, and increased likelihood of churn. A mitigation analysis can help identify the root causes of the low adoption rate, such as lack of training, technical issues, poor fit, or misalignment of expectations. Based on the analysis, a mitigation plan can be developed and implemented to address the issues and increase the adoption rate. For example, the plan could include providing more support, education, or guidance to the customer, resolving any bugs or glitches, customizing or adjusting the solution to better suit their needs, or redefining the success criteria and metrics.A mitigation analysis and plan can help improve the customer's satisfaction, retention, and loyalty, as well as increase the chances of a successful renewal.


by Rana at Sep 16, 2024, 05:31 AM

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Melissa
9 months ago
A definitely needs a closer look before renewal.
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Ena
9 months ago
Wait, how can D be a risk if everything's going well?
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Gerald
10 months ago
C is interesting, but does it really indicate a risk?
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Markus
10 months ago
I disagree, B is more relevant since it shows no issues.
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Gregoria
10 months ago
A seems like the best option here.
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Arminda
10 months ago
I recall a practice question where we discussed customer health metrics. Option D seems too positive to indicate a risk, right?
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Avery
11 months ago
Option B seems safe since there are no incidents, but I feel like we should be more proactive.
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Chanel
11 months ago
I'm not entirely sure, but I remember something about analyzing customer engagement before renewals. Could that relate to option A?
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Ressie
11 months ago
I think option A might be the right choice since a low adoption rate could indicate a risk for renewal.
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Ashley
11 months ago
I'm feeling pretty confident about this one. Based on the information provided, Case A stands out as the scenario where a mitigation analysis would be most helpful in obtaining a more desired outcome.
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Jerry
11 months ago
Hmm, I'm not entirely sure about this one. The wording is a bit confusing, and I'm not familiar with some of the terms used. I'll need to think it through step-by-step.
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Stephane
11 months ago
This question seems a bit tricky. I'll need to carefully analyze the different cases to determine which one represents a risk of renewal that could benefit from a mitigation analysis.
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An
11 months ago
Okay, I think I've got it. Case A seems like the most obvious choice here, with the adoption rate being 50% under expected and the plan expiring soon. A mitigation analysis could help get things back on track.
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Breana
11 months ago
I'm not entirely sure, but I think secondary data isn't always specific to our needs like option A suggests.
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Carin
2 years ago
Option A all the way. You can't just ignore a major drop in adoption rate. That's like trying to fix a flat tire by putting a band-aid on it.
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Dudley
2 years ago
Option D sounds like the customer is doing just fine, but that's not the question. A 50% drop in adoption is a big deal, so A is the answer.
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Gerald
2 years ago
C) Yeah, option A seems like the best choice for a mitigation analysis in this scenario.
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Vallie
2 years ago
B) I agree, a 50% drop in adoption is definitely a risk that needs to be mitigated.
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Erasmo
2 years ago
A) The adoption rate is 50% under the expected level and the plan is six months before the expiration date.
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Reuben
2 years ago
But option A mentions the adoption rate being below expected level, which is a clear risk for renewal.
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Tracie
2 years ago
I disagree, I believe option C is the one that needs mitigation analysis.
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Twana
2 years ago
Option C sounds like it's trying to distract us with some public relations stunt. I'm going with A - let's get real and do the analysis.
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Zoila
2 years ago
User 4: I'm on board with option A as well, let's do this.
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Glory
2 years ago
User 3: Yeah, let's focus on the analysis to get the desired outcome.
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Jade
2 years ago
Definitely, let's go with A and get real about the situation.
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Jacquelyne
2 years ago
I think A is the best choice, let's focus on the analysis.
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Katie
2 years ago
I agree, option C does seem like a distraction.
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Thomasena
2 years ago
I think we should go with option A for a more realistic approach.
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Ceola
2 years ago
I agree, option C seems like a distraction.
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Reuben
2 years ago
I think option A is the risk of renewal that requires mitigation analysis.
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Barney
2 years ago
Seriously? No open incidents 30 days before renewal? That's like saying everything is rainbows and unicorns. I'd go with A.
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Nida
2 years ago
Definitely, proactive measures are key in ensuring a successful renewal process.
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Andrew
2 years ago
Yeah, A makes sense. It's important to address issues before they become bigger problems.
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Phillip
2 years ago
Phillip is right, that does seem too good to be true. I agree, A seems like the best choice.
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Eva
2 years ago
Seriously? No open incidents 30 days before renewal? That's like saying everything is rainbows and unicorns.
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Craig
2 years ago
Option A seems like the clear choice here. A 50% drop in adoption rate is a major red flag that needs to be addressed through a mitigation analysis.
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Timmy
2 years ago
Yeah, a 50% drop in adoption rate is a big concern for renewal.
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Carma
2 years ago
I agree, option A is definitely a risk that needs to be mitigated.
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