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Cisco 700-805 Exam Questions

Exam Name: Cisco Renewals Manager Exam
Exam Code: 700-805 CRM
Related Certification(s):
  • Cisco Channel Partner Program Certifications
  • Cisco Digital Transformation Specialist Certifications
Certification Provider: Cisco
Number of 700-805 practice questions in our database: 99 (updated: Aug. 24, 2026)
Expected 700-805 Exam Topics, as suggested by Cisco :
  • Topic 1: Describe the measurements of success for the RM role/ Describe contract elements that drive value for customers
  • Topic 2: Identify the RM responsibilities within the Success Plan/ Describe the key recurring revenue financial terms
  • Topic 3: Explain the deal management (example: CCW) process/ Describe the components of a Success Plan
  • Topic 4: Explain the CX Portfolio (including newly introduced offers)/ Explain the value of the products, solutions and services to meet business objectives
  • Topic 5: Identify steps to process exceptions or non-standard elements of a renewal quote/ Assess the financial and service impacts of on-time and delayed renews
  • Topic 6: Perform an end-to-end renewals motion with the customer, in a partnership with the account team/ Explain how the customer perceives value of their IT solutions/ Utilize the output from tools (such as TPV and icebreaker) to communicate customer products, solutions, and services
  • Topic 7: Determine the impact of renewals related to Cisco and other products on the company's metrics/ Interpret the implications of key financial terms (such as CAPEX, OPEX) on customer procurement options and buying motions
  • Topic 8: Identify the steps for developing a renewal quote/ Identify the steps for processing an order
  • Topic 9: Identify recommended actions for contract success/ Describe the customer’s procurement process/ Explain Smart Accounts and Smart Licensing
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Jennifer Nelson

9 days ago
Cisco tools and processes were where I gained points, but only after I reviewed the flow of tasks and common handoffs instead of memorizing tool names, and that approach helped me pass. Knowing what happens next in the process mattered more than button level detail.
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Sarah Wright

28 days ago
Leadership items often present a stakeholder conflict and force you to choose between escalation, direct negotiation, or coaching the account team, a teammate who managed to pass the exam said those situational answers hinge on influence and accountability. Study stakeholder mapping, escalation thresholds, and concise communication frameworks so you can justify your choice.
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Rebecca Cook

1 month ago
Leadership content felt subtle, with situational questions about influencing without authority, and I had to slow down and read for the stakeholder context to pass. Practicing how I would handle escalations and alignment conversations helped a lot.
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Jason Lopez

2 months ago
You can get multi-part questions that combine ARR recognition with contractual term changes and ask which option preserves margin while improving customer value, I passed the test and found those traps common. Brush up on how subscription accounting, discounting strategies, and renewal term lengths affect revenue recognition and gross margin.
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Joseph Ramirez

2 months ago
Business Acumen questions were trickier than expected, especially around value messaging and risk framing, but reviewing a few sample renewal business cases made the choices clearer and I passed. Focus on why an option drives outcome, not just definitions.
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Rebecca Parker

3 months ago
The exam loves scenarios on adoption metrics where you must pick which signal best predicts churn, often giving overlapping KPIs and asking you to prioritize, a colleague managed to pass the exam and thanks Pass4Success for providing good collection of exam questions for preparation in short time. Focus on how health scores are built from usage, support tickets, and contract milestones, and practice mapping those signals to renewal actions.
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Ashley Harris

3 months ago
The 700-805 Cisco Renewals Manager exam leaned heavily on real renewal scenarios, so mapping Customer Success Foundation concepts to day to day account moves helped me pass. I spent extra time on lifecycle terminology and it paid off.
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Business Acumen White

4 months ago
watch for multi-step numeric problems that ask you to compare renewal pricing, calculate uplift from upsell, or assess discount impact on margin under different term lengths. Practice basic ROI and TCO math, read tables carefully, and be comfortable tracing how a percentage change flows through to revenue and profit.
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Leadership Anderson

3 months ago
situational judgment items will test stakeholder alignment, escalation decisions, and prioritization when renewals conflict with strategic accounts. Study influence techniques, stakeholder mapping, and examples of conflict resolution so you can justify the best path based on outcomes and relationships. Cisco Tools and Processes there are process-flow questions that require knowing which internal tool to use at each stage of the renewal lifecycle and the correct sequence for approvals and notifications. Get hands-on or walkthroughs of the renewal system, templates, and common exceptions, a teammate passed the test and specifically credited Pass4Success for a helpful question collection that saved time. Renewals Strategy and Contract Management case-based questions often present a contract clause, changing customer requirements, and ask whether to push for amendment, negotiate pricing, or pursue churn mitigation. Learn common contract terms, SLA implications, and negotiation levers so you can identify the practical next steps in each scenario.
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Emily Hernandez

4 months ago
Heads-up the scenario questions on customer lifecycle mapping in Customer Success Foundation were the trickiest for me because they blended KPIs with stakeholder responsibilities and made several answers seem plausible, reading each scenario twice and eliminating options that didn’t change outcomes helped.
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Timothy Parker

4 months ago
Interestingly the Cisco tools and processes questions tested escalation timing as much as tool functionality, so knowing when to escalate was crucial.
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Ryan Wilson

4 months ago
In my case pacing was the key since the case studies are long and the right answer often depends on one small detail you can miss when rushing.
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Melissa Martinez

4 months ago
Another confusing bit was questions that asked for the most likely business outcome instead of the technically best action, which required thinking from the customer viewpoint.
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Karen Davis

4 months ago
Also pay attention to those multi-select Business Acumen items where they expect you to rank priorities, not just list everything that could apply.
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Heather Taylor

4 months ago
Personally I struggled more with leadership-style scenarios where subtle differences in wording changed the recommended coaching approach.
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Deonna

5 months ago
Negotiation and price-lock questions were tough—lots of variables. Pass4Success drills gave me a method to work through them logically.
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Mona

5 months ago
Couldn't believe how well-prepared I felt. Pass4Success, you've got a fan for life!
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Karma

5 months ago
I passed the Cisco Renewals Manager exam with the help of Pass4Success practice questions. One question that caught me off guard was about Cisco tools and processes. It asked which tool is most effective for automating renewal reminders, and I had to choose between several options.
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Kent

6 months ago
Happy to share that I passed the Cisco Renewals Manager exam! The practice questions from Pass4Success were spot on. There was a question on leadership that asked how to handle underperforming team members. I was unsure about the best approach to take.
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Thaddeus

6 months ago
The tricky question styles around auto-renew exclusions and cancellation terms kept catching me off guard. The practice exams trained my eye for those patterns.
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Bo

6 months ago
Passed on my first try! Pass4Success, you're a lifesaver for busy professionals.
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Steffanie

6 months ago
The exam tests your knowledge of Cisco's data center solutions. Prepare to discuss various data center technologies and how they fit into a customer's IT infrastructure. Understand the renewal process for data center products.
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Colene

7 months ago
I successfully passed the Cisco Renewals Manager exam, and the Pass4Success practice questions were very useful. One question that puzzled me was about customer success foundations. It asked about the best practices for onboarding new customers, and I had to think carefully about the process.
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Precious

7 months ago
Exam success! Pass4Success questions were incredibly similar to the real thing.
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Louvenia

7 months ago
Just cleared the Cisco Renewals Manager exam! The Pass4Success practice questions were a big help. There was a question on business acumen that asked about the key components of a business plan. I wasn't sure about the most critical components to include.
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Twanna

7 months ago
I felt a knot in my stomach the night before the Cisco Renewals Manager exam, worried about renewal pricing and entitlement nuances. pass4success provided targeted drills and clear walkthroughs that turned anxiety into clarity, so stay focused and keep pushing forward!
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Quentin

8 months ago
Cisco Renewals Manager cert achieved! Pass4Success made it possible in such a short time.
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Annamae

8 months ago
Passing the Cisco Renewals Manager exam was a huge relief, thanks to Pass4Success. Focus on understanding the core concepts, not just memorizing.
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Margo

8 months ago
Different renewal credit rules across regions were a headache. pass4success helped me memorize the exceptions with quick quizzes.
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Alfreda

8 months ago
I found the renewal lifecycle stages and escalation paths tricky. The practice exams mapped each stage clearly, which boosted my confidence.
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Tesha

9 months ago
The governance and compliance edge cases in renewals were rough, especially audit-style questions. pass4success provided realistic scenarios and explanations that stick.
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Shenika

9 months ago
Understanding Cisco's networking solutions is crucial. Be ready to discuss software-defined networking (SDN) concepts and how they relate to Cisco's offerings. Know how to position networking renewals effectively.
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Vallie

9 months ago
I passed the Cisco Renewals Manager exam, thanks to Pass4Success practice questions. One challenging question was about Cisco tools and processes. It asked which tool is best for managing customer feedback, and I had to recall the features of each tool.
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Geraldine

9 months ago
Nailed it! Pass4Success materials were crucial for my quick prep. Highly recommend!
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Javier

10 months ago
License transfer and entitlement management questions were the real nitty-gritty. The practice tests gave me scenario-based drills that made those topics click.
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Elke

10 months ago
Just passed the Cisco Renewals Manager exam! Thanks Pass4Success for the spot-on practice questions.
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Tammy

10 months ago
The exam’s SLA-related renewal timelines were tough, and some questions used confusing wording. Pass4Success practice exams trained me to identify the key keywords and avoid traps.
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Frankie

10 months ago
Pass4Success practice exams were a game-changer for me. Manage your time wisely - don't get bogged down on any one question.
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Brendan

11 months ago
The hardest part for me was Cisco Renewals Manager pricing strategies—those edge-case quotes and bundling rules were brutal, but pass4success practice exams walked me through the tricky scenarios step by step.
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Larue

11 months ago
My nerves hit me hard before the Cisco Renewals Manager test, doubting whether I knew enough to manage complex renewals. pass4success gave me structured practice, concise explanations, and mock scenarios that made the material feel achievable, so go ahead and chase that success!
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Detra

11 months ago
I was jittery starting the Cisco Renewals Manager exam, unsure I could juggle renewal specifics and client expectations. Pass4Success walked me through realistic simulations and quick-reference guides that built my confidence from day one, and now I'm ready to tackle anything the exam throws at me—you can do it too!
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Patti

11 months ago
Excited to announce that I passed the Cisco Renewals Manager exam! The practice questions from Pass4Success were very helpful. There was a question on leadership that asked about the best way to develop team members' skills. I had to consider various development strategies.
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Kenneth

11 months ago
The exam covers Cisco's collaboration tools. Expect questions about Webex and its various features. Understand how to position collaboration renewals in the context of remote work trends.
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Karl

12 months ago
Successfully certified as a Cisco Renewals Manager. Pass4Success was key to my success!
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Quiana

12 months ago
I passed the Cisco Renewals Manager exam, and the Pass4Success practice questions were a great resource. One tricky question was about customer success foundations. It asked how to best measure customer loyalty, and I had to think about different metrics.
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Ariel

1 year ago
Cisco cert secured! Pass4Success provided exactly what I needed to prepare quickly.
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Ardella

1 year ago
Cisco's security offerings are a significant focus. Be prepared to discuss various security solutions and how they fit into a customer's overall IT strategy. Know how to position security renewals effectively.
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Merilyn

1 year ago
The exam tests your knowledge of Cisco's cloud solutions. Expect questions about Cisco's cloud portfolio and how it integrates with on-premises infrastructure. Understanding hybrid cloud strategies is key.
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Annmarie

1 year ago
Thanks Pass4Success! Your practice questions made all the difference in my Cisco exam.
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Moira

1 year ago
Passed my Cisco exam in no time. Pass4Success questions were a perfect match!
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Genevive

1 year ago
Cisco's SaaS offerings are an important topic. Prepare to discuss the benefits of SaaS models and how they differ from traditional software licensing. Understand the renewal process for SaaS subscriptions.
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Delbert

1 year ago
The exam covers Cisco's software adoption services. Be ready to explain how these services can help customers maximize their software investments and improve renewal rates.
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Filiberto

1 year ago
Cisco Renewals Manager cert achieved! Kudos to Pass4Success for the great prep materials.
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Cyndy

1 year ago
Understanding Cisco's partner programs is crucial. Expect questions about partner levels and the benefits associated with each. Know how these programs impact the renewal process.
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Lucina

2 years ago
The exam tests your ability to handle customer objections during renewals. Prepare strategies for addressing common concerns like budget constraints or dissatisfaction with current services.
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Jodi

2 years ago
Couldn't have passed without Pass4Success. Their exam questions were invaluable.
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Johnna

2 years ago
Cisco's renewal policies are a key focus. You might encounter scenarios where you need to apply specific policies. Study the different renewal options and their implications for customers.
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Jamey

2 years ago
The exam covers Cisco's Enterprise Agreements (EA). Be prepared to explain the benefits and structure of EAs. Understanding the True Forward concept is particularly important.
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Lizette

2 years ago
Pass4Success helped me prepare quickly and effectively. Passed with flying colors!
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Vallie

2 years ago
Thrilled to have passed the Cisco Renewals Manager exam! The Pass4Success practice questions were essential. There was a question on business acumen that asked about the impact of market trends on business strategy. I wasn't entirely confident about my answer.
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Lindsay

2 years ago
Understanding Cisco's Software Support Service (SWSS) is important. Expect questions about its features and how it differs from other support offerings. Know when to recommend SWSS to customers.
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Sharika

2 years ago
The exam tests your knowledge of upsell and cross-sell opportunities during renewals. Prepare to identify potential areas for expanding customer subscriptions based on their current setup.
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Margot

2 years ago
Nailed the Cisco exam thanks to Pass4Success. Their questions were on point!
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Kasandra

2 years ago
Cisco's Smart Licensing is a key topic. Be ready to explain how it works and its benefits. Understanding the difference between traditional and Smart Licensing is crucial.
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Carin

2 years ago
I passed the Cisco Renewals Manager exam with the help of Pass4Success practice questions. One question that caught me off guard was about Cisco tools and processes. It asked which tool provides the best analytics for customer engagement, and I had to choose between several options.
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Wynell

2 years ago
Thrilled to have passed! Pass4Success questions were incredibly relevant.
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Thersa

2 years ago
Renewal best practices are heavily emphasized. You might need to identify the most effective approach in various renewal scenarios. Study the recommended timelines and steps for successful renewals.
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Wilda

2 years ago
Just passed the Cisco Renewals Manager exam! The practice questions from Pass4Success were invaluable. There was a question on leadership that asked how to handle conflicts within a team. I was unsure about the best conflict resolution strategy.
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Fernanda

2 years ago
The exam covers Cisco's renewal tools and processes. Expect questions about using Cisco Commerce Workspace (CCW) for renewals. Practice navigating the platform and understanding its features.
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Alison

2 years ago
I successfully passed the Cisco Renewals Manager exam, and the Pass4Success practice questions were a big help. One question that puzzled me was about customer success foundations. It asked about the key stages in the customer lifecycle, and I had to think carefully about each stage.
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Hortencia

2 years ago
Cisco Renewals Manager exam conquered! Pass4Success made prep so much easier.
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Belen

2 years ago
Customer success metrics are crucial. Be prepared to interpret Net Promoter Score (NPS) and Customer Satisfaction (CSAT) data. Understanding how these metrics impact renewal strategies is important.
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Margot

2 years ago
Happy to share that I passed the Cisco Renewals Manager exam! The Pass4Success practice questions were spot on. There was a question about business acumen, specifically about how to analyze a company's financial health. I wasn't sure about the best financial ratios to use.
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Cyril

2 years ago
Cisco's pricing models are a key topic. You might encounter scenarios where you need to determine the best pricing option for a customer. Familiarize yourself with term-based, subscription, and enterprise agreement models.
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Vilma

2 years ago
I passed the Cisco Renewals Manager exam, thanks to the Pass4Success practice questions. One challenging question was about the Cisco tools and processes. It asked which tool is most effective for tracking customer renewals, and I had to recall the specifics of each tool.
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Kathrine

2 years ago
Aced my Cisco cert in record time. Pass4Success materials were a lifesaver!
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Junita

2 years ago
The exam tests your knowledge of Cisco's software portfolio. Expect questions about different software categories and their features. Study up on Cisco DNA, Meraki, and Webex offerings.
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Alonso

2 years ago
Just cleared the Cisco Renewals Manager exam! The practice questions from Pass4Success were a lifesaver. There was a tricky question about the role of a leader in driving team performance. It asked how to best motivate a team during a project crisis, and I had to think hard about the right approach.
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Arlen

2 years ago
Just passed the Cisco Renewals Manager exam! Thankful for Pass4Success's relevant questions that helped me prepare quickly. Be ready for questions on subscription lifecycle management – understand the stages from quote to renewal.
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Cassie

2 years ago
I recently passed the Cisco Renewals Manager exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stood out was about identifying key metrics for customer success. I wasn't entirely sure about the best metric to measure customer satisfaction, but I managed to get through it.
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Andra

2 years ago
Just passed the Cisco Renewals Manager exam! Thanks Pass4Success for the spot-on practice questions.
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Yolande

2 years ago
Successfully cleared the Cisco Renewals Manager exam! Be prepared for scenarios on handling customer objections during renewals. Practice identifying and addressing common concerns. Studying Pass4Success materials definitely gave me an edge in tackling these real-world situations.
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Clorinda

2 years ago
My exam experience was successful as I passed the Cisco Renewals Manager exam. With the assistance of Pass4Success practice questions, I was able to navigate through topics like RM responsibilities within the Success Plan and key recurring revenue financial terms. One question that I remember from the exam was about the measurements of success for the RM role. It was a bit tricky, but I was able to answer it correctly and pass the exam.
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Rosita

2 years ago
Aced the Cisco Renewals Manager cert! Watch out for questions on Cisco's software licensing models. You might need to compare and contrast different license types. Brush up on subscription vs. perpetual licensing. Pass4Success really came through with relevant exam prep materials!
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Winifred

2 years ago
Just passed the Cisco Renewals Manager exam! Be prepared for questions on lifecycle management strategies. You might encounter scenarios where you need to recommend renewal options based on customer needs. Focus on understanding the benefits of various Cisco software licensing models. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Paola

2 years ago
I passed the Cisco Renewals Manager exam with the help of Pass4Success practice questions. The exam covered topics such as measurements of success for the RM role and key recurring revenue financial terms. One question that stood out to me was related to the contract elements that drive value for customers. I wasn't completely sure of the answer, but I managed to pass the exam.
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Antione

2 years ago
Just passed the Cisco Renewals Manager exam! One tricky area was understanding customer lifecycles. Expect questions on identifying renewal opportunities at different stages. Review the renewal process thoroughly. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Free Cisco 700-805 Exam Actual Questions

Note: Premium Questions for 700-805 were last updated On Aug. 24, 2026 (see below)

Question #1

A customer has many a la carte Enterprise Networking licenses and many Webex users. The customer wants to grow both groups and needs a compelling and simplified proposal. Which Cisco offer should be suggested to the customer?

Reveal Solution Hide Solution
Correct Answer: D

Question #2

A customer purchased a three-year WebEx contract of 100 seats at $10 per seat. What is the annual recurring revenue?

Reveal Solution Hide Solution
Correct Answer: C

Question #3

What does the Customer Experience Lifecycle approach enable partners to do?

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Correct Answer: B

Question #4

What is the main purpose of CCW-R?

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Correct Answer: C

CCW-R stands for Cisco Commerce Software Subscriptions and Services, which is a tool that allows customers and partners to quote, order, and manage their service contracts and software subscriptions from one place. CCW-R enables users to create new or renew technical services and software subscription quotes, submit approved orders, and manage their contracts. CCW-R also provides features such as co-terming, contract alignment, service level changes, and deal discounts.CCW-R is designed to simplify the renewal process and enhance the customer experience


Question #5

What are the primary benefits of using AutoQuote in the renewal process?

Reveal Solution Hide Solution
Correct Answer: A

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