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What are two usages for Call Studio Database lookup? (Choose two.)
Suggested Answer: A, D
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A Account Type is one of the usages for Call Studio Database lookup, as it allows the application to retrieve information about the caller's account from a database and provide different treatments based on the account type. D Claim Number is another usage for Call Studio Database lookup, as it allows the application to validate the claim number entered by the caller against a database and provide confirmation or error messages accordingly. Reference = [Cisco Unified Call Studio User Guide Release 12.5(1)], page 47
30 comments · newest first
TA
Talia
6 months ago
C is important for input, but I still prefer A and D.
GI
Gilberto
6 months ago
I’m leaning towards A and B. Media is key!
MA
Marguerita
6 months ago
D is definitely useful for claims.
NA
Nada
7 months ago
A makes sense for account info.
ST
Stacey
7 months ago
I feel like B and C could also fit.
MA
Marjory
7 months ago
Not sure about A, seems too basic for a database lookup.
KR
Kristel
7 months ago
I thought B) Play media was a valid option too.
ID
Idella
7 months ago
Wait, can you really use it for Claim Number? That’s surprising!
RO
Roselle
8 months ago
Totally agree with A and D!
AR
Arlie
8 months ago
A) Account Type and D) Claim Number are correct.
KA
Kanisha
8 months ago
Where's the "All of the above" option?
HO
Hobert
8 months ago
This question is a piece of cake!
CH
Chantay
9 months ago
E is clearly the best choice here.
BR
Brittni
9 months ago
I think B and C are also good options.
GI
Giovanna
9 months ago
I definitely recall that Get Digit is often used in these scenarios, but I can't remember the second one clearly.
DA
Dahlia
9 months ago
I’m a bit confused; I thought Play media was related to something else, but it could be used in a lookup, right?
LA
Laurel
9 months ago
I remember practicing a question about database lookups, and I feel like Claim Number could be a valid option too.
WI
Willow
9 months ago
I think one of the usages might be Account Type, but I'm not entirely sure if that's the only one.
AB
Abraham
10 months ago
The database lookup seems like it would be useful for retrieving data, so I'm thinking A) Account Type and D) Claim Number are the best options here.
DO
Dominga
10 months ago
I've seen the database lookup used to get information like account details, so I'm going to go with A) Account Type and D) Claim Number. Hopefully, that's the right approach.
CL
Clemencia
10 months ago
A and D are the correct answers.
TA
Tammy
10 months ago
Okay, for this type of question, I'd focus on the key functionality of the database lookup. I'm pretty sure it's used to retrieve data, so I'd go with A) Account Type and D) Claim Number.
AU
Audria
10 months ago
I think A and D are correct.
AL
Alysa
11 months ago
Hmm, I'm a bit confused on this one. I know the database lookup can be used to retrieve information, but I'm not sure which specific options are correct here.
WI
Wilburn
11 months ago
I think the database lookup could be used for Account Type and Claim Number, but I'm not sure about the other options.
AD
Adolph
6 months ago
Definitely, Account Type and Claim Number are the best choices.
CO
Corazon
6 months ago
Not really, I think it’s more about data retrieval.
ST
Stanton
6 months ago
I agree, Account Type and Claim Number make sense.
GE
Genevive
11 months ago
Yeah, those seem like the most relevant options.
AV
Avery
11 months ago
What about Play media? Could that be a possibility?