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How is Mobile Agent implemented?
Suggested Answer: C
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The purpose of the SMTP setting in the CUIC administrator web page is to only configure the email server used to email scheduled reports, as it specifies the host name, port number, user name, password, and sender address of the SMTP server. Reference = [Cisco Unified Intelligence Center User Guide Release 12.5(1)], page 10
35 comments · newest first
DA
Darell
11 months ago
B is spot on, remote CTI Port DM is essential for routing calls.
HE
Herman
11 months ago
Is it really true that Local CTI Port is enough for full functionality?
TA
Tawny
11 months ago
Wow, I didn't know RCP and LCP were linked with PG like that!
PA
Paola
11 months ago
I disagree, I think D is more reliable for mobile agents.
AL
Alishia
12 months ago
A is correct, both CUCM and CTIOS work for monitoring.
LO
Lorean
12 months ago
I thought Local CTI Port was sufficient for Mobile Agents, but I wonder if it really provides full functionality like the others suggest.
JA
Jacob
1 year ago
I practiced a question similar to this, and I feel like RCP and LCP CTI ports are definitely linked with PG, but I’m confused about how JTAPI fits in.
CR
Cristen
1 year ago
I remember something about Remote CTI Port DM being crucial for routing calls to agents, but I can't recall the specifics.
KR
Krystal
1 year ago
I think Mobile Agent implementation involves both CUCM and CTIOS, but I'm not entirely sure if silent monitoring is included in that.
SH
Shawna
1 year ago
I'm not entirely sure about this one. I'll make my best guess, but I may need to come back to it if I have time at the end.
BR
Brett
1 year ago
This looks straightforward. I'm pretty confident I know how Mobile Agent is implemented, so I'll just select the correct answer and move on.
KE
Kerry
1 year ago
Hmm, I'm a bit confused by the terminology in this question. I'll need to review my notes on Mobile Agent to make sure I understand the key concepts.
ST
Stephanie
1 year ago
This question seems a bit tricky. I'll need to carefully read through the options and think about how Mobile Agent is implemented.
QU
Queen
1 year ago
Okay, I think I've got a handle on this. The key is to focus on the different CTI port configurations that are used for Mobile Agent. I'll walk through each option carefully.
PE
Percy
1 year ago
Okay, let me see here. Splitting a voucher, changing the bank account, and releasing vouchers for payment all seem like reasonable options. I'm not sure about increasing the discount amount though.
AL
Alline
1 year ago
Ugh, this question is such a nightmare. I wish they would just ask something straightforward, like 'How do you make a cup of coffee?' Easier to understand.
UL
Ula
1 year ago
C) iBoth RCP and LCP CTI ports are linked with PG and Call control for those ports are provided by PG through JTAPI to CM.
TH
Thomasena
1 year ago
B) Remote CTI Port DM is used oy the agent at loom and is where callers are routed when this agent is selected
DE
Deonna
1 year ago
A) Both CUCM based and CTIOS silent monitoring are supported for Mobile agent silent monitoring.
TA
Tawna
2 years ago
Haha, I bet the person who wrote this question is a CISCO expert who loves to include obscure acronyms. RCP, LCP, JTAPI... it's like a secret agent code!
OD
Odette
1 year ago
D) Local CTI Port is good enough for logged-in Mobile Agent and full functionality.
FL
Flo
1 year ago
C) Both RCP and LCP CTI ports are linked with PG and Call control for those ports are provided by PG through JTAPI to CM.
JU
Justine
1 year ago
B) Remote CTI Port DM is used by the agent at loom and is where callers are routed when this agent is selected.
AL
Alica
1 year ago
A) Both CUCM based and CTIOS silent monitoring are supported for Mobile agent silent monitoring.
IL
Ilona
2 years ago
I'm not sure about this one. The question seems a bit confusing. I might need to review the Mobile Agent implementation details again.
JE
Jeannetta
1 year ago
B) Remote CTI Port DM is used by the agent at loom and is where callers are routed when this agent is selected
LI
Lilli
1 year ago
A) Both CUCM based and CTIOS silent monitoring are supported for Mobile agent silent monitoring.
KA
Karrie
2 years ago
I agree, having both types of CTI ports linked with PG provides full functionality for Mobile Agents.
TI
Tien
2 years ago
I believe both RCP and LCP CTI ports are linked with PG for Mobile Agent implementation.
CA
Catina
2 years ago
I think option C is the correct answer. The question mentions that both RCP and LCP CTI ports are linked with the PG, and call control for those ports is provided by the PG through JTAPI to the CM.
QU
Queenie
1 year ago
D) Local CTI Port is good enough for logged-in Mobile Agent and full functionality.
EA
Earlean
1 year ago
A) Both CUCM based and CTIOS silent monitoring are supported for Mobile agent silent monitoring.
MA
Margret
1 year ago
I agree, option C seems to be the most accurate.
GI
Gilma
1 year ago
C) iBoth RCP and LCP CTI ports are linked with PG and Call control for those ports are provided by PG through JTAPI to CM.
KA
Karrie
2 years ago
I think Mobile Agent is implemented using Remote CTI Port DM.