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Cisco Exam 500-443 Topic 3 Question 46 Discussion

Actual exam question for Cisco's 500-443 exam
Question #: 46
Topic #: 3
[All 500-443 Questions]

Which two components exchange data between Expanded Call Context Variables? (Choose two.)

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Suggested Answer: B, E

B CVP and Finesse exchange data between Expanded Call Context Variables, as CVP can pass ECC variables to Finesse through the User to User Information (UUI) field in the SIP header. E CCE and CVP exchange data between Expanded Call Context Variables, as CCE can pass ECC variables to CVP through the Peripheral Interface Manager (PIM) or the VRU Peripheral Gateway (VPG) depending on the deployment model. Reference =Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR), page 6; [Cisco Unified Contact Center Enterprise Features Guide, Release 12.5(1)], page 23


by Rene at Aug 02, 2025, 02:20 AM

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Lyndia
2 days ago
I think the answer is CCE and CVP.
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