Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Cisco 500-443 Exam - Topic 2 Question 41 Discussion

What are two default roles assigned to a supervisor imported from CCE DB? (Choose two.)
B) Agent Supervisor and E) Dashboard Designer
A) Value List Collection Designer
C) Report Designer
D) Report Definition Designer

Cisco 500-443 Exam - Topic 2 Question 41 Discussion

Actual exam question for Cisco's 500-443 exam
Question #: 41
Topic #: 2
[All 500-443 Questions]

What are two default roles assigned to a supervisor imported from CCE DB? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, E

B Agent Supervisor is one of the default roles assigned to a supervisor imported from CCE DB, as it allows the supervisor to view and manage agents and teams in Finesse. E Dashboard Designer is another default role assigned to a supervisor imported from CCE DB, as it allows the supervisor to create and edit dashboards in CUIC. Reference = [Cisco Finesse Administration Guide Release 12.5(1)], page 13; [Cisco Unified Intelligence Center User Guide Release 12.5(1)], page 9

According to the Cisco Unified Intelligence Center User Guide, Release 12.6 (1), a supervisor imported from CCE DB is assigned two default roles: Agent Supervisor and Dashboard Designer1.The Agent Supervisor role allows the user to view reports related to agents, teams, and skill groups1.The Dashboard Designer role allows the user to create and edit dashboards that display reports in a graphical format1. The other options are not correct, because they are not default roles assigned to a supervisor imported from CCE DB.The Value List Collection Designer role allows the user to create and edit value list collections that define the values for report filters2.The Report Designer role allows the user to create and edit custom reports using the Report Definition Editor3.The Report Definition Designer role allows the user to create and edit report definitions that specify the data sources, fields, filters, and layouts for reports4.


1: Cisco Unified Intelligence Center User Guide, Release 12.6 (1) - User Roles

2: Cisco Unified Intelligence Center User Guide, Release 12.6 (1) - Value List Collections

3: Cisco Unified Intelligence Center User Guide, Release 12.6 (1) - Report Designer

4: Cisco Unified Intelligence Center User Guide, Release 12.6 (1) - Report Definition Designer

by Paulina at Apr 05, 2025, 05:35 AM

Limited Time Offer

25%

Off

Get Premium 500-443 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Earleen
9 months ago
Yup, I agree with the first two choices!
upvoted 0 times
...
Emmett
9 months ago
I thought it was Report Definition Designer instead of Report Designer.
upvoted 0 times
...
Ressie
9 months ago
Not sure about that, I thought there were different roles for supervisors.
upvoted 0 times
...
Kaycee
9 months ago
Wait, are those really the default roles? Seems off.
upvoted 0 times
...
Rosendo
9 months ago
Definitely Agent Supervisor and Report Designer.
upvoted 0 times
...
Felix
10 months ago
I feel like Value List Collection Designer might be one of them, but I’m not entirely confident.
upvoted 0 times
...
Valentine
10 months ago
I’m a bit confused; I thought there were more roles, but I can’t recall which two are specifically for supervisors.
upvoted 0 times
...
Lavelle
10 months ago
I remember practicing a question about roles, and I think Report Designer was mentioned as a default too.
upvoted 0 times
...
Corrina
10 months ago
I think the Agent Supervisor role is definitely one of the defaults, but I'm not sure about the second one.
upvoted 0 times
...
Paris
11 months ago
Wait, I'm confused. I thought the default roles might include things like Value List Collection Designer or Dashboard Designer. I'm not sure which two to choose here. I'll have to review my notes and try to figure this out.
upvoted 0 times
...
Raylene
11 months ago
Okay, I've got this! Based on my understanding, the two default roles are Agent Supervisor and Report Definition Designer. I'm confident those are the correct answers.
upvoted 0 times
...
Ryan
11 months ago
Hmm, I'm a bit unsure about this one. I don't have much experience with CCE DB and the default roles assigned to supervisors. I'll need to think this through carefully and try to eliminate the options that don't seem quite right.
upvoted 0 times
...
Rhea
11 months ago
This looks like a straightforward question about the default roles assigned to a supervisor imported from CCE DB. I'll carefully review the options and choose the two that seem most relevant.
upvoted 0 times
...
Chauncey
1 year ago
E? Really? How is a supervisor supposed to design dashboards when they're too busy herding cats... I mean, agents.
upvoted 0 times
Carlota
1 year ago
B) Agent Supervisor
upvoted 0 times
...
Reiko
1 year ago
A) Value List Collection Designer
upvoted 0 times
...
...
Adelina
1 year ago
Haha, Dashboard Designer? What is this, a graphic design exam? Clearly A and B are the default roles.
upvoted 0 times
Narcisa
1 year ago
B) Agent Supervisor
upvoted 0 times
...
Gaynell
1 year ago
A) Value List Collection Designer
upvoted 0 times
...
...
Ilene
1 year ago
I'm pretty sure C and D are the right choices. Supervisors need to be able to design reports and dashboards, right?
upvoted 0 times
Nadine
1 year ago
I think E might also be a default role for supervisors, as they may need to design dashboards for monitoring purposes.
upvoted 0 times
...
Kasandra
1 year ago
I'm not sure about D, but I think C is definitely one of the default roles for supervisors.
upvoted 0 times
...
Annmarie
1 year ago
I agree, those roles are important for supervisors to have access to.
upvoted 0 times
...
Joanne
1 year ago
I think C and D are correct. Supervisors should be able to design reports and report definitions.
upvoted 0 times
...
...
Selma
1 year ago
I'm not sure about Dashboard Designer, but I think Agent Supervisor is definitely one of the default roles.
upvoted 0 times
...
Juan
1 year ago
I agree with Rodrigo, those roles make sense for a supervisor.
upvoted 0 times
...
Gail
1 year ago
I think A and B are the correct answers. Supervisors need to manage agents and have access to reporting tools.
upvoted 0 times
Fidelia
1 year ago
Exactly, those are important roles for supervisors in CCE DB.
upvoted 0 times
...
Gracia
1 year ago
So, supervisors can manage agents and design value lists.
upvoted 0 times
...
Alberta
1 year ago
Yes, you are correct. A is Value List Collection Designer and B is Agent Supervisor.
upvoted 0 times
...
Barbra
1 year ago
I think A and B are the correct answers.
upvoted 0 times
...
Hubert
1 year ago
A and B seem like the most relevant options for a supervisor.
upvoted 0 times
...
Page
1 year ago
I think A and B make sense for supervisor roles.
upvoted 0 times
...
Jettie
1 year ago
Yes, supervisors need to manage agents and have access to reporting tools.
upvoted 0 times
...
Armanda
1 year ago
I agree, A and B are the correct answers.
upvoted 0 times
...
...
Rodrigo
1 year ago
I think the default roles are Agent Supervisor and Dashboard Designer.
upvoted 0 times
...

Save Cancel