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Cisco Exam 500-443 Topic 2 Question 41 Discussion
Topic #: 2
What are two default roles assigned to a supervisor imported from CCE DB? (Choose two.)
B Agent Supervisor is one of the default roles assigned to a supervisor imported from CCE DB, as it allows the supervisor to view and manage agents and teams in Finesse. E Dashboard Designer is another default role assigned to a supervisor imported from CCE DB, as it allows the supervisor to create and edit dashboards in CUIC. Reference = [Cisco Finesse Administration Guide Release 12.5(1)], page 13; [Cisco Unified Intelligence Center User Guide Release 12.5(1)], page 9
1: Cisco Unified Intelligence Center User Guide, Release 12.6 (1) - User Roles
2: Cisco Unified Intelligence Center User Guide, Release 12.6 (1) - Value List Collections
3: Cisco Unified Intelligence Center User Guide, Release 12.6 (1) - Report Designer
4: Cisco Unified Intelligence Center User Guide, Release 12.6 (1) - Report Definition Designer
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