Discuss Cisco 500-443 Exam Topic 1 Question 51

What are two elements in the Call Studio application to collect Caller Response? (Choose two.)

ADigital tone elements capture a single digit.

BDigits elements capture a single digit.

CMenu Elements capture a string of numerical digits.

DMenu Elements capture a single digit.

EDigits elements capture a string of numerical digits.

Suggested Answer: D, E

According to the Cisco Unified Call Studio User Guide, Release 12.5 (1) and 12.5 (2), there are two types of elements in the Call Studio application that can collect caller response: Menu Element and Digits Element1.The Menu Element captures a single digit from the caller and maps it to a menu option2.The Digits Element captures a string of numerical digits from the caller and stores it in an element data variable3. The other options are not correct, because they are either not elements in the Call Studio application or do not collect caller response as described. There is no Digital tone element or Digits element that captures a single digit in the Call Studio application.

1: Cisco Unified Call Studio User Guide, Release 12.5 (1) and 12.5 (2) - Elements

2: Cisco Unified Call Studio User Guide, Release 12.5 (1) and 12.5 (2) - Menu Element

3: Cisco Unified Call Studio User Guide, Release 12.5 (1) and 12.5 (2) - Digits Element

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26 comments · newest first

Aimee 6 months ago

I agree with Mendy. A and B make sense for caller response.

Lang 6 months ago

I’m leaning towards B and E. Digits elements are key!

Penney 6 months ago

I feel like D is also a good choice. It captures single digits.

Mendy 6 months ago

I think it's A and B. They seem straightforward.

Shasta 6 months ago

I thought Digits elements were only for single digits, not strings.

Alishia 6 months ago

Totally agree with A and D!

Aliza 7 months ago

Wait, can Menu Elements really capture a string? That seems off.

Jonell 7 months ago

I think B and D are the right choices.

Reita 7 months ago

A and D are correct!

Desirae 7 months ago

Digits, digits, digits! That's all this exam cares about.

Alton 7 months ago

D) Menu Elements capture a single digit? Sounds like a typo to me.

Lonna 8 months ago

C) Menu Elements capture a string of numerical digits? Really? That's a bit of a stretch.

Irma 8 months ago

B and E are the correct answers. Gotta love those digits!

Rasheeda 8 months ago

B) Digits elements capture a single digit and E) Digits elements capture a string of numerical digits.

Carissa 8 months ago

I’m pretty confident that B is one of the correct answers, but I’m torn between A and D for the other one.

Junita 9 months ago

I feel like A and D could be right, but I might be mixing them up with other questions we did in class.

Venita 9 months ago

I remember practicing with menu elements, but I can't recall if they capture a single digit or a string.

Lanie 9 months ago

I think the Digits elements are definitely one of the answers, but I'm not sure if it's A or E for the second one.

Annalee 9 months ago

I'm a bit unsure on this one. I think the key is understanding the difference between Digits and Menu elements. I'll go with B and E, but I'm not 100% sure.

Phillip 9 months ago

I'm pretty confident the answer is B and E. Digits elements can capture a single digit or a string of digits, while Menu elements are just for a single digit.

Lucia 10 months ago

Okay, let me think this through. I know Digital Tone elements are for capturing a single digit, so that's out. Menu elements capture a single digit, not a string, so that's D. And Digits elements must be for capturing a string of digits, so I'll go with B and E.

Dorsey 10 months ago

I'm a bit confused on this one. I know Digits elements are used to capture digits, but I'm not sure if they capture a single digit or a string. And I'm not sure about the difference between Digits and Menu elements.

Fatima 10 months ago

I think the answer is B and E. Digits elements can capture a single digit, and Digits elements can also capture a string of numerical digits.

Mila 4 months ago

↳ replying to Fatima

B and E make sense to me too!

Kara 4 months ago

↳ replying to Fatima

I think A and D are the right choices.

Lucy 5 months ago

↳ replying to Fatima

I agree with B, but I'm not sure about E.

Cisco 500-443 Exam - Topic 1 Question 51 Discussion