Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Cisco 500-052 Exam - Topic 3 Question 43 Discussion

Actual exam question for Cisco's 500-052 exam
Question #: 43
Topic #: 3
[All 500-052 Questions]

Which two resource selection criteria are available for a chat Contact Service Queue? (Select

Show Suggested Answer Hide Answer
Suggested Answer: A, D

by Eleonora at Jan 24, 2026, 04:36 AM

Limited Time Offer

25%

Off

Get Premium 500-052 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Ellsworth
4 days ago
I definitely recall "Priority" being mentioned in our study materials, but I can't remember if it's for this specific context.
upvoted 0 times
...
Curtis
10 days ago
I’m a bit confused; I thought there were more than two criteria. Maybe "Workload" is another one?
upvoted 0 times
...
Gayla
1 month ago
I remember practicing a similar question, and I think "Skill Level" was one of the options we discussed.
upvoted 0 times
...
Katheryn
1 month ago
I think one of the criteria might be "Agent Availability," but I'm not completely sure about the second one.
upvoted 0 times
...
Lisbeth
1 month ago
I've got a strategy for this one. I'll think through the key features of a chat Contact Service Queue and try to infer the likely resource selection criteria. Even if I don't know the exact answer, I can probably eliminate some options and make an educated guess.
upvoted 0 times
...
Roselle
2 months ago
Ugh, I'm drawing a blank on the resource selection criteria for a chat Contact Service Queue. I know we covered this in class, but I'm just not recalling the specifics right now. I'll have to take my best guess and hope for the best.
upvoted 0 times
...
Marge
2 months ago
Okay, I think I know the answer to this one. If I remember correctly, the two main resource selection criteria are agent skills and agent availability. I'll double-check that in the exam, but I feel pretty good about it.
upvoted 0 times
...
Rosina
2 months ago
Hmm, this seems like a tricky one. I think the resource selection criteria might have to do with things like agent availability and skills, but I'm not totally confident. I'll need to think this through carefully.
upvoted 0 times
...
Nicolette
2 months ago
I'm not sure about the specific resource selection criteria for a chat Contact Service Queue. I'll need to review my notes to see if I can recall the options.
upvoted 0 times
...

Save Cancel