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What is the maximum number of agents that Cisco Unified Contact Center Express supports when it is deployed with Cisco Unified Communications Manager?
Suggested Answer: A
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8 comments · newest first
BA
Barabara
12 months ago
That's surprising, I didn't know it was that high!
NI
Nicolette
12 months ago
Nope, definitely 400!
JA
Jaclyn
1 year ago
Wait, I thought it was only 300?
JE
Jessenia
1 year ago
Totally agree, 400 is the limit.
EL
Elin
1 year ago
It's 400 agents max with CUCM!
VI
Vicky
1 year ago
I'm leaning towards modifying the default traffic group of the Common partition to TG2. That seems like the simplest solution that meets the requirement without having to move or restrict the BIG-IP Managers.
NO
Nobuko
1 year ago
Activity diagrams are great for visualizing workflows, so that could be a good option too. I'll need to review the question again to decide which one would be most appropriate.
QU
Queenie
1 year ago
Okay, I think I've got a strategy here. I'll focus on the specific goals and needs of the organization to determine the best fit.