Cisco 500-052 Exam - Topic 2 Question 15 Discussion

Actual exam question for Cisco's 500-052 exam

Question #: 15
Topic #: 2

[All 500-052 Questions]

The Agent email feature is available in which Cisco Unified Contact Center Express packages?

APremium and Enhanced

BPremium, Enhanced, and Standard

CPremium only

DPremium and Standard

Show Suggested Answer

Suggested Answer: C

by Tiffiny at May 06, 2022, 10:20 PM

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Erick

10 months ago

Definitely Premium and Enhanced, no doubt about it.

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Brandee

10 months ago

I thought it was just Premium. Interesting!

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Dominque

11 months ago

Wait, is it really not in Standard? That seems odd.

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Martha

11 months ago

Totally agree, that's what I heard too.

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Tijuana

11 months ago

It's in the Premium and Enhanced packages!

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Marquetta

11 months ago

Hmm, I'm not sure about the "menu ad format" - I don't think I've heard of that one before. I'll have to think it through.

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Barabara

11 months ago

Hmm, I'm not totally sure about this one. I think it might be the "lead time", but I'm not 100% confident. I'll have to think it through a bit more.

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Cammy

11 months ago

I'm pretty sure HIPAA protects all forms of personally identifiable health information, not just paper records. I'll go with B - Electronic.

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Quinn

11 months ago

Hmm, I'm not totally sure about the differences between the answer choices. I'll need to think this through carefully.

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