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Cisco 500-052 Exam - Topic 1 Question 6 Discussion

Actual exam question for Cisco's 500-052 exam

Question #: 6
Topic #: 1

[All 500-052 Questions]

Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call?

AThe My Statistics tab hosts the gadget.

BThe Home tab hosts the gadget.

CThe Manage Customer tab hosts the gadget.

DThe gadget to initiate or accept a call is common and is not tied to a specific tab.

Show Suggested Answer

Suggested Answer: C

by Tamar at May 03, 2022, 08:40 PM

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Cassie

10 months ago

Totally agree, Home tab is where it's at!

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Emmanuel

10 months ago

Wait, really? I always thought it was in My Statistics!

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Glendora

11 months ago

Nope, it's not tied to a specific tab.

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Victor

11 months ago

I thought it was the Manage Customer tab.

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Sabra

11 months ago

It's definitely the Home tab!

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Rickie

11 months ago

I think the import from Excel feature would be the best way to go here. It should make the process of loading the contact data into the Power Platform solution pretty straightforward.

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Dalene

11 months ago

Hmm, this looks like a tricky one. I'll need to think carefully about the required values to complete the bot deployment.

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Ernest

11 months ago

Ugh, I hate questions about password hashing and cracking. It's a tricky topic, and I'm not entirely sure about the details. I'll have to make an educated guess on this one.

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