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Cisco 500-052 Exam - Topic 1 Question 6 Discussion

Posted by Tamar on May 03, 2022 at 08:40 PM

Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call?

Suggested Answer: C

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8 comments · newest first
CA
Cassie 12 months ago
Totally agree, Home tab is where it's at!
EM
Emmanuel 12 months ago
Wait, really? I always thought it was in My Statistics!
GL
Glendora 1 year ago
Nope, it's not tied to a specific tab.
VI
Victor 1 year ago
I thought it was the Manage Customer tab.
SA
Sabra 1 year ago
It's definitely the Home tab!
RI
Rickie 1 year ago
I think the import from Excel feature would be the best way to go here. It should make the process of loading the contact data into the Power Platform solution pretty straightforward.
DA
Dalene 1 year ago
Hmm, this looks like a tricky one. I'll need to think carefully about the required values to complete the bot deployment.
ER
Ernest 1 year ago
Ugh, I hate questions about password hashing and cracking. It's a tricky topic, and I'm not entirely sure about the details. I'll have to make an educated guess on this one.
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