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Cisco 500-052 Exam - Topic 1 Question 36 Discussion

In a Cisco Unified Contact Center Express application script, a number is read from an external database The number must then be played out as part of a prompt.Which Unified CCX Editor step creates a new prompt that can play out the number?
D) Create Generated Prompt
A) Create Container Prompt
B) Create Language Prompt
C) Create Conditional Prompt

Cisco 500-052 Exam - Topic 1 Question 36 Discussion

Actual exam question for Cisco's 500-052 exam
Question #: 36
Topic #: 1
[All 500-052 Questions]

In a Cisco Unified Contact Center Express application script, a number is read from an external database The number must then be played out as part of a prompt.

Which Unified CCX Editor step creates a new prompt that can play out the number?

Show Suggested Answer Hide Answer
Suggested Answer: D

by Kate at May 09, 2022, 01:03 PM

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Wendell
10 months ago
I agree with Pilar, D makes the most sense.
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Thurman
10 months ago
Wait, is it really D? That seems too easy!
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Maryann
11 months ago
A is not the right choice, just saying.
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Francine
11 months ago
I think it's B, language prompts are key here.
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Pilar
11 months ago
Definitely D, that's the one for generated prompts!
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Arthur
11 months ago
I'm pretty sure calcium carbonate doesn't have cathartic side effects, so I'll rule that out. Magnesium hydroxide might be the answer, but I'll double-check the other options just to be sure.
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Bernadine
11 months ago
Alright, I've got a strategy here. I'll start by ruling out the options that are clearly part of a credit check, like the aging balance and last payment date. Then I'll see what's left.
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Cordelia
11 months ago
This is a good question to test our understanding of media planning. I'll go with Media Buying and Customer Definition - those seem like the most logical choices from the options provided.
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Ernestine
11 months ago
I'm a little confused by the wording here. What exactly does it mean for the service agents to be "active" and change the data in the message? I'm not super familiar with the Intermediate Routing pattern, so I'm not sure if I fully understand the requirements. I'll have to guess on this one.
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