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Cisco 350-201 Exam - Topic 12 Question 61 Discussion

A patient views information that is not theirs when they sign in to the hospital's online portal. The patient calls the support center at the hospital but continues to be put on hold because other patients are experiencing the same issue. An incident has been declared, and an engineer is now on the incident bridge as the CyberOps Tier 3 Analyst. There is a concern about the disclosure of PII occurring in real-time. What is the first step the analyst should take to address this incident?
A) Evaluate visibility tools to determine if external access resulted in tampering
B) Contact the third-party handling provider to respond to the incident as critical
C) Turn off all access to the patient portal to secure patient records
D) Review system and application logs to identify errors in the portal code

Cisco 350-201 Exam - Topic 12 Question 61 Discussion

Actual exam question for Cisco's 350-201 exam
Question #: 61
Topic #: 12
[All 350-201 Questions]

A patient views information that is not theirs when they sign in to the hospital's online portal. The patient calls the support center at the hospital but continues to be put on hold because other patients are experiencing the same issue. An incident has been declared, and an engineer is now on the incident bridge as the CyberOps Tier 3 Analyst. There is a concern about the disclosure of PII occurring in real-time. What is the first step the analyst should take to address this incident?

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Suggested Answer: A

by Elly at Nov 21, 2022, 05:31 PM

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Amber
10 months ago
Not sure if shutting down the portal is the best move... what about the patients who need access?
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Laticia
10 months ago
Reviewing logs (option D) seems like a good first step too.
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Franklyn
10 months ago
Wait, are they really seeing other patients' info? That's wild!
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Alverta
11 months ago
I disagree, turning it off could cause more chaos.
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Latrice
11 months ago
I think option C is the safest bet. Just shut it down!
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Anna
11 months ago
I think evaluating visibility tools is important, but I’m leaning towards turning off access to prevent further exposure. It’s a tough call!
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Isadora
11 months ago
I feel like contacting the third-party provider could be critical, but I wonder if we should first assess the immediate risks to patient data.
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Hannah
11 months ago
This situation seems similar to a practice question we did about data breaches. I think reviewing logs might help identify the issue, but I’m not entirely confident.
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Hollis
11 months ago
I remember we discussed the importance of quickly securing patient data in class, but I'm not sure if turning off access is the best first step.
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Louvenia
11 months ago
I'm a bit unsure about this one. I know IT general controls are the overarching policies and procedures, but I'm not sure if any of these options fully fit that description. I'll have to review my notes to refresh my memory.
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Bettina
11 months ago
I'm a bit unsure about the differences between A and C. They both sound like they could be true.
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Merilyn
11 months ago
Okay, I think I've got a strategy for this. Let me double-check the RFC and then I'll select my answer.
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Carlee
11 months ago
I recall the importance of user expertise, but limiting ratings to just experts might not help the community as a whole.
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Antonio
1 year ago
I hope the CyberOps team has their caffeine on standby. This sounds like the kind of incident that's going to keep them up all night. But hey, at least they get to play with all the fancy security tools, right?
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Sharen
1 year ago
I'm going with D. Gotta get to the bottom of those pesky portal bugs before anything else. And maybe throw in a little dance party to lighten the mood, you know, for morale.
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Keva
1 year ago
User 4: Sounds like a plan, let's get to the bottom of this.
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Eugene
1 year ago
User 3: I agree, let's start with evaluating visibility tools.
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Suzi
1 year ago
User 2: Yeah, that sounds like a good idea. Let's see if there was any tampering.
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Adolph
1 year ago
User 1: I think we should go with A, check for external access first.
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Ernest
1 year ago
Wow, this is a tough one. I bet the engineers are really sweating right now. I hope they have a good plan to get this fixed without causing too much chaos.
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Nell
1 year ago
I'm not so sure about that. Disabling the portal could cause more disruption to patient care. Reviewing the logs to identify the root cause seems like a better first step.
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Izetta
1 year ago
C: Let's focus on finding the source of the problem before taking drastic measures.
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Hollis
1 year ago
B: I agree, disabling the portal could cause more issues for patients.
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Reita
1 year ago
A: We should review the logs first to identify the root cause.
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Yaeko
1 year ago
User 3: Disabling the portal could cause more issues, reviewing the logs sounds like a good idea.
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Ceola
1 year ago
User 2: I agree, it's important to determine if there was external access.
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Kassandra
1 year ago
User 1: I think we should evaluate visibility tools first.
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Jade
1 year ago
I think turning off all access to the patient portal to secure patient records should be the first step to prevent further disclosure of PII.
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Gianna
1 year ago
I agree with Dannette. It's important to identify the source of the issue before taking any further action.
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Dannette
1 year ago
I think the first step should be to evaluate visibility tools to determine if external access resulted in tampering.
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Art
1 year ago
I think the correct answer is C. Shutting down the portal is the quickest way to secure patient records and prevent further unauthorized access.
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Billi
1 year ago
D: Reviewing system and application logs might help identify errors in the portal code.
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Leota
1 year ago
C: Turning off all access to the patient portal could help secure patient records quickly.
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Andra
1 year ago
B: Contacting the third-party provider might be a good idea to respond to the incident.
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Pearlie
1 year ago
A: I think we should evaluate visibility tools first to see if there was external access.
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