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Cisco 300-820 Exam - Topic 9 Question 45 Discussion

Refer to the exhibit.When a Jabber user attempts to connect from outside of the organization, the user enters the login information as "user@example.com" and receives the error "Cannot find your services Automatically". The engineer tries to resolve SRV records used by Jabber.DNS A record "expressway-e.example.com" points to the Expressway-E IP and "cucm.example.com" points to the Cisco Unified Communications Manager.Which change resolves the DNS problem?
D) Change the priority of the SRV record for cisco-uds.
A) Change cisco-uds to point to the Expressway-E FQDN.
B) Change the collab-edge record to point to 5061.
C) Remove the cisco-uds SRV record for the external DNS.

Cisco 300-820 Exam - Topic 9 Question 45 Discussion

Actual exam question for Cisco's 300-820 exam
Question #: 45
Topic #: 9
[All 300-820 Questions]

Refer to the exhibit.

When a Jabber user attempts to connect from outside of the organization, the user enters the login information as "user@example.com" and receives the error "Cannot find your services Automatically". The engineer tries to resolve SRV records used by Jabber.

DNS A record "expressway-e.example.com" points to the Expressway-E IP and "cucm.example.com" points to the Cisco Unified Communications Manager.

Which change resolves the DNS problem?

Show Suggested Answer Hide Answer
Suggested Answer: D

by Oretha at Sep 19, 2022, 09:10 PM

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Darci
10 months ago
Is it really that simple? I thought DNS issues were more complicated.
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Vincenza
10 months ago
Definitely agree with A, that should fix the issue!
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Elouise
10 months ago
Wait, why would we remove the cisco-uds SRV record? That seems risky.
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Earleen
11 months ago
I think changing the priority of the SRV record could help too.
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Katy
11 months ago
A record looks good, but cisco-uds needs to point to Expressway-E.
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Juliann
11 months ago
Changing the priority of the SRV record seems like it could help, but I’m not entirely convinced that’s the right approach here.
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Barbra
11 months ago
I’m a bit confused about the collab-edge record; does it really need to point to port 5061 for external access?
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Leatha
11 months ago
I think we practiced a similar question where changing the cisco-uds record helped resolve a Jabber connectivity issue.
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Justine
11 months ago
I remember something about SRV records being crucial for service discovery, but I'm not sure which one to change.
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Ruth
11 months ago
Creating users and roles, sending a mobile campaign, and importing data - those seem like the key things the Setup Assistant would cover. I'll mark those.
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Shalon
11 months ago
Hmm, this looks like a tricky one. I'll need to carefully think through the MPLS fast reroute and link protection concepts to determine the Merge Point.
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Donette
1 year ago
I bet the engineer who set up this Jabber deployment was a real 'Jaber' at their job. Hopefully, they can 'jabber' their way out of this problem!
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Cristen
1 year ago
User1: Hopefully they can fix it quickly so the Jabber user can connect smoothly.
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Brittni
1 year ago
User2: I agree, it seems like a simple DNS configuration issue.
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Mattie
1 year ago
User1: Maybe they should have consulted with an expert before setting this up.
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France
1 year ago
A) Change cisco-uds to point to the Expressway-E FQDN. This makes sense, as the Expressway-E is responsible for external Jabber connectivity.
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Talia
1 year ago
D) Change the priority of the SRV record for cisco-uds. This could work, but it's a bit of a shot in the dark without more information about the current SRV record configuration.
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Lashon
1 year ago
User4: Changing the collab-edge record to point to 5061 could also be worth considering.
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Mariann
1 year ago
User3: Maybe removing the cisco-uds SRV record for the external DNS could be a better solution.
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Carlee
1 year ago
User2: It could work, but we need more details on the current configuration.
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Elfrieda
1 year ago
User1: I think changing the priority of the SRV record for cisco-uds might help.
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Estrella
1 year ago
D) Change the priority of the SRV record for cisco-uds.
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Jerilyn
1 year ago
C) Remove the cisco-uds SRV record for the external DNS.
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Herminia
1 year ago
B) Change the collab-edge record to point to 5061.
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Kathrine
1 year ago
A) Change cisco-uds to point to the Expressway-E FQDN.
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Theola
1 year ago
B) Change the collab-edge record to point to 5061. This sounds like a logical solution, as the Expressway-E is likely used for external Jabber connections.
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Lettie
1 year ago
Yes, that should help resolve the DNS problem for external Jabber connections.
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Ines
1 year ago
I agree, changing the collab-edge record to point to 5061 makes sense.
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Horace
1 year ago
But changing the cisco-uds to point to the Expressway-E FQDN makes more sense as it resolves the DNS problem mentioned in the question.
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Marvel
1 year ago
I disagree, I believe the answer is B) Change the collab-edge record to point to 5061.
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Sommer
1 year ago
C) Remove the cisco-uds SRV record for the external DNS. This should resolve the issue, as the error message indicates the problem is with finding the Jabber services, which are typically identified by the cisco-uds SRV record.
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Ma
1 year ago
User1: Agreed, let's go ahead and remove the cisco-uds SRV record for the external DNS.
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Adelina
1 year ago
User3: I believe changing the priority might not solve the issue, removing the record seems more appropriate.
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Denae
1 year ago
User2: But what if we just change the priority of the SRV record for cisco-uds?
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Brice
1 year ago
User1: I think removing the cisco-uds SRV record is the way to go.
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Horace
1 year ago
I think the answer is A) Change cisco-uds to point to the Expressway-E FQDN.
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