Discuss Cisco 200-901 Exam Topic 4 Question 113

What is a characteristic of the Cisco Finesse platform?

AApplications allow services to be invoked on a network triggered event.

BThe platform provides a ready-to-go platform for HD video and audio conferencing.

CApplications are added to the platform from the desktop remotely.

DThe platform includes an enterprise-class IM engine.

Suggested Answer: A

The Cisco Finesse platform is designed to provide a customizable interface for contact center agents and supervisors. One of its key characteristics is the ability to invoke services based on network-triggered events, allowing for dynamic and responsive workflows within the contact center environment.

Get Premium 200-901 Questions as Interactive Web-Based Practice Test or PDF Real Exam Format Detailed Explanations Instant Access Get Your Practice Test

24 comments · newest first

Sherita 2 days ago

Option B sounds appealing, but not specific to Finesse.

Gene 7 days ago

I lean towards option C. Remote desktop app addition is useful.

Marge 12 days ago

I feel option D is strong. IM engine is crucial for enterprises.

Leota 17 days ago

I think option A is correct. Network events trigger services.

Kristine 22 days ago

B makes sense for collaboration. Video quality matters!

Malcom 27 days ago

I lean towards A too. Event-driven services are key.

Burma 1 month ago

D is interesting. An IM engine is important for communication.

Iola 1 month ago

C sounds right. Remote desktop access is a big plus.

Tish 1 month ago

I feel like B is a strong contender. HD video is essential now.

Man 2 months ago

I think option A is correct. Network events are crucial.

Kerrie 2 months ago

Definitely not just for HD video, it does way more!

Alisha 2 months ago

Wait, can you really add apps remotely? Sounds too good to be true.

Pansy 2 months ago

I thought it was more about video conferencing?

Zachary 2 months ago

Totally agree, that's a key feature!

Micah 2 months ago

The platform includes an enterprise-class IM engine.

Willodean 3 months ago

Totally agree, the IM feature is a game changer!

Veronika 3 months ago

Wait, can you really invoke services on network events? Sounds cool!

Matthew 3 months ago

Definitely remote app additions, that's a big plus!

Rebbecca 3 months ago

I thought it was more focused on video conferencing, though.

Mona 3 months ago

It's all about that enterprise-class IM engine!

Tommy 3 months ago

I’m leaning towards option C because I remember discussing remote application management, but I could be confusing it with another system.

Lizette 4 months ago

I practiced a similar question about Cisco platforms, and I think the focus was on network-triggered events, but I might be mixing it up.

Rolland 4 months ago

I feel like we covered the IM engine in class, but I can't recall if it was specifically tied to Finesse or another platform.

Kristeen 5 months ago

I think I remember something about applications being added remotely, but I'm not entirely sure if that's the main feature of Cisco Finesse.

Cisco 200-901 Exam - Topic 4 Question 113 Discussion