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CIPS L5M10 Exam Questions
- Topic 1: Analyse the Role and Activities of Logistics Management: This section of the exam measures the skills of Logistics Managers and covers the essential concepts, functions, and strategic importance of logistics within modern supply chains. It explains what logistics is, how its key elements work together—such as transportation, warehousing, inventory, packaging, information flow, and security—and how these components support procurement, production, distribution, after-sales processes, and product disposal. The section explores how logistics integrates with broader supply chain management and introduces the idea of total logistics and total cost thinking, showing how multimodal transport and pipeline inventory contribute to efficiency. Candidates must understand how logistics creates competitive advantage by aligning operations with business strategy, managing customer service levels, measuring service quality, and recognizing its financial impact. This heading also evaluates the increasing role of technology in logistics, including barcoding, RFID, e-fulfilment systems, warehouse management systems, automated data capture, and the integration of digital tools across the logistics network. Understand Capacity Planning and Control in Logistics Management: This section of the exam measures the skills of Operations Planners and focuses on the techniques and systems used to manage capacity, demand, and resource planning across logistics activities. It explains how organizations balance planning with real-time control, adjust to fluctuating demand, and schedule workloads effectively. Candidates are expected to understand capacity concepts, constraints, demand forecasting, capacity measurement, and different planning approaches such as level planning, chase demand strategies, and demand management methods. The section also examines the use of technology in capacity planning, particularly Materials Requirements Planning (MRP), MRP II, ERP systems, master production scheduling, inventory data, and bills of materials, while recognizing the limitations of these tools. Finally, it covers the role of reverse logistics, emphasizing the handling of customer returns, the development of return policies, and how returned items are reintegrated into the supply chain.
Free CIPS L5M10 Exam Actual Questions
Note: Premium Questions for L5M10 were last updated On May. 27, 2026 (see below)
Outbound logistics describes the activities from receipt of goods to use on the production line. Is this correct?
Comprehensive and Detailed Explanation From Exact Extract:
Outbound logistics involves activities that move finished goods from production to the end customer. The description given refers to inbound logistics (movement from suppliers to production). Returns from customers are reverse logistics.
(Reference: CIPS L5M10 Study Guide, Inbound, outbound and reverse logistics definitions, p. 4)
Dasap Group Ltd has hired a third-party logistics organisation (3PL) to manage some aspects of their business. Which of the following business functions would you expect a 3PL company to manage on behalf of Dasap Group Ltd? Select THREE.
Comprehensive and Detailed Explanation From Exact Extract:
A 3PL (Third-Party Logistics) provider can manage operational logistics functions such as order receipt and processing, distribution centre operations, and transport management (fleet, routing, delivery). Customer complaints and sales reports remain the client's responsibility.
(Reference: CIPS L5M10 Study Guide, Outsourced logistics and 3PL services, p. 33)
What is the name given to an additional file attached to an inventory file that links a requirement to the specific order or component that triggered it?
Comprehensive and Detailed Explanation From Exact Extract:
A peg record provides ''pegging,'' i.e., a traceable link between demand (e.g., a customer order/MPS line) and the specific supply created to satisfy it. (CIPS L5M10 Study Guide, p. 186)
The ''Net Promoter Score'' (NPS) provides a company with an indication of customer satisfaction by answering which question?
Comprehensive and Detailed Explanation From Exact Extract:
NPS is a single-question metric asking customers how likely they are to recommend the product/service to others (typically on a 0--10 scale). It is widely used as a proxy for loyalty and satisfaction. (Reference: CIPS L5M10 Study Guide, customer satisfaction measures---NPS, p. 62)
Paul is a Warehouse Manager of plumbing supplies. He is planning to change the layout by placing fast-moving items near the front, slower further back, and rarely used items in separate storage. What type of system is Paul using?
Comprehensive and Detailed Explanation From Exact Extract:
FSN groups items by movement speed: Fast-moving, Slow-moving, Non-moving. It's used to position stock for efficient access and handling based on usage frequency. (CIPS L5M10 Study Guide, p. 147)
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