Free Preparation Discussions
MENU
CIPS L5M10 Exam Questions
- Topic 1: Analyse the Role and Activities of Logistics Management: This section of the exam measures the skills of Logistics Managers and covers the essential concepts, functions, and strategic importance of logistics within modern supply chains. It explains what logistics is, how its key elements work together—such as transportation, warehousing, inventory, packaging, information flow, and security—and how these components support procurement, production, distribution, after-sales processes, and product disposal. The section explores how logistics integrates with broader supply chain management and introduces the idea of total logistics and total cost thinking, showing how multimodal transport and pipeline inventory contribute to efficiency. Candidates must understand how logistics creates competitive advantage by aligning operations with business strategy, managing customer service levels, measuring service quality, and recognizing its financial impact. This heading also evaluates the increasing role of technology in logistics, including barcoding, RFID, e-fulfilment systems, warehouse management systems, automated data capture, and the integration of digital tools across the logistics network. Understand Capacity Planning and Control in Logistics Management: This section of the exam measures the skills of Operations Planners and focuses on the techniques and systems used to manage capacity, demand, and resource planning across logistics activities. It explains how organizations balance planning with real-time control, adjust to fluctuating demand, and schedule workloads effectively. Candidates are expected to understand capacity concepts, constraints, demand forecasting, capacity measurement, and different planning approaches such as level planning, chase demand strategies, and demand management methods. The section also examines the use of technology in capacity planning, particularly Materials Requirements Planning (MRP), MRP II, ERP systems, master production scheduling, inventory data, and bills of materials, while recognizing the limitations of these tools. Finally, it covers the role of reverse logistics, emphasizing the handling of customer returns, the development of return policies, and how returned items are reintegrated into the supply chain.
Free CIPS L5M10 Exam Actual Questions
Note: Premium Questions for L5M10 were last updated On Apr. 08, 2026 (see below)
The ''Net Promoter Score'' (NPS) provides a company with an indication of customer satisfaction by answering which question?
Comprehensive and Detailed Explanation From Exact Extract:
NPS is a single-question metric asking customers how likely they are to recommend the product/service to others (typically on a 0--10 scale). It is widely used as a proxy for loyalty and satisfaction. (Reference: CIPS L5M10 Study Guide, customer satisfaction measures---NPS, p. 62)
Paul is a Warehouse Manager of plumbing supplies. He is planning to change the layout by placing fast-moving items near the front, slower further back, and rarely used items in separate storage. What type of system is Paul using?
Comprehensive and Detailed Explanation From Exact Extract:
FSN groups items by movement speed: Fast-moving, Slow-moving, Non-moving. It's used to position stock for efficient access and handling based on usage frequency. (CIPS L5M10 Study Guide, p. 147)
Miranda is updating the Business Strategy for her company. It is important she aligns the Business Strategy with which of the following?
Comprehensive and Detailed Explanation From Exact Extract:
Corporate Strategy sets the organisation's overarching mission and goals. Business Strategy derives from it, outlining how those goals will be achieved. Functional strategies (like procurement or logistics) then support the Business Strategy. Therefore, Business Strategy alignment must be upward with Corporate Strategy. (Reference: CIPS L5M10 Study Guide, Strategic alignment hierarchy, p. 52)
What is the purpose of the 'drop ship' customer fulfilment strategy? Select TWO.
Comprehensive and Detailed Explanation From Exact Extract:
Drop shipping delivers goods directly from the manufacturer or wholesaler to the customer, bypassing retailer warehouses. This saves time (faster delivery) and cost (less handling and storage). Billing remains unchanged; import duty avoidance is not a design aim.
(Reference: CIPS L5M10 Study Guide, Customer fulfilment strategies, p. 7)
In which of the following examples is capacity expressed as an input capacity measure?
Comprehensive and Detailed Explanation From Exact Extract:
Capacity can be measured as input (amount of input resource the system can accept) or output (units produced). Refinery throughput stated in barrels of crude oil is an input-based expression; the other options express output. (CIPS L5M10 Study Guide, p. 107)
- Select Question Types you want
- Set your Desired Pass Percentage
- Allocate Time (Hours : Minutes)
- Create Multiple Practice tests with Limited Questions
- Customer Support
Laurena
11 days agoGlory
18 days agoFelix
25 days agoLaila
1 month agoSon
1 month agoSharika
2 months agoRikki
2 months agoXuan
2 months agoKristine
2 months agoLucina
3 months agoSheridan
3 months agoAliza
3 months agoMarsha
3 months agoStanford
4 months agoKenia
4 months agoCammy
4 months agoHubert
4 months agoIvory
5 months agoThomasena
5 months agoHeidy
5 months agoElise
5 months ago