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CIPS L4M5 Exam - Topic 6 Question 3 Discussion

Which of the following are rules of attentive listening? Select TWO that apply.
C) Listen deliberately and E) Do not interrupt when the other party is speaking
A) Prepare for what to say next
B) React to the person who is speaking
D) Only focus on verbal cues

CIPS L4M5 Exam - Topic 6 Question 3 Discussion

Actual exam question for CIPS's L4M5 exam
Question #: 3
Topic #: 6
[All L4M5 Questions]

Which of the following are rules of attentive listening? Select TWO that apply.

Show Suggested Answer Hide Answer
Suggested Answer: C, E

Hearing is passive but listening is active, and some people need to learn to be a good, attentive listener. The following rules of attentive listening will help you to become a successful negotiator:

* Be motivated to listen

* Be alert to non-verbal cues

* Do not interrupt the other party when they are speaking

* Fight off distractions

* Write everything down

* Listen with a goal in mind

* Give the other party your undivided attention

* React to the message, not the person

LO 3, AC 3.3


by Jolene at May 08, 2022, 11:15 AM

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Willis
8 months ago
Only verbal cues? That can't be right!
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Miss
9 months ago
Totally agree, E is a must!
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Lashandra
9 months ago
Surprised that A is even an option.
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Alyssa
9 months ago
I think B is important too!
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Juan
9 months ago
C and E are definitely the right choices!
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Alida
9 months ago
Hmm, I'm a bit unsure about this one. The question mentions defining metrics, so I'm wondering if financial analysis or a business case might be more appropriate. I'll have to think this through carefully.
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Herschel
9 months ago
Hmm, I'm a bit unsure about this one. I know the buyer needs to understand what they want to buy and the industry, but I'm not sure if the market practices are also a prerequisite. I'll have to think this through carefully.
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Isaac
9 months ago
Okay, I think I've got it. The getBean() method will return a bean of the specified type, regardless of the bean's id or name. So option D is the correct answer.
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Novella
10 months ago
This is a tricky one. There are a lot of potential limitations to consider. I'll have to really focus on analyzing each option to determine the best answer.
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