Discuss CIPS L4M5 Exam Topic 14 Question 83

The activity of listening in a negotiation includes which of the following processes?

Hearing

Interpreting

Rapport

Influencing

A1 and 2 only

B2 and 3 only

C1 and 3 only

D2 and 4 only

Suggested Answer: A

Listening involves both hearing (1) and interpreting (2) the information shared by the other party. Effective listening is an active process that goes beyond simply hearing words; it involves interpreting meaning, understanding the speaker's intent, and responding accordingly. CIPS emphasizes these steps as part of effective communication in negotiations.

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14 comments · newest first

Herman 10 months ago

Totally with you on 1 and 2!

Miss 11 months ago

I disagree, rapport is key too!

Tawna 11 months ago

Definitely think it's 1 and 2 only.

Laurel 11 months ago

Hearing and interpreting are essential processes.

Lorean 11 months ago

Wait, influencing isn't part of listening? That seems off.

Raul 11 months ago

I’m confused about whether rapport is considered a listening skill. I might go with B since it includes interpreting, which seems crucial.

Tabetha 12 months ago

I feel like influencing might be more about speaking than listening, so I’m leaning towards A or C.

Alishia 12 months ago

I remember practicing a question similar to this, and I think rapport is important, but I'm not sure if it counts as part of the listening process.

Stephane 1 year ago

I think listening in negotiation definitely involves hearing and interpreting, so maybe it's A? But I'm not entirely sure about the rapport part.

Jean 1 year ago

I'm a bit confused. I thought listening was just about hearing and understanding the other person, not necessarily influencing them. I'll have to review my notes on this.

Jerilyn 1 year ago

I've got this! Listening involves hearing, interpreting, and building rapport with the other party. Influencing is a separate skill.

Gilma 1 year ago

Okay, let me think this through. Hearing and interpreting are definitely part of listening, but I'm not sure about rapport and influencing.

Lilli 1 year ago

Hmm, I'm a bit unsure about this one. I need to carefully consider each option and how they relate to the listening process.

Roxanne 1 year ago

This question seems straightforward. I'll focus on the key processes involved in listening during a negotiation.

CIPS L4M5 Exam - Topic 14 Question 83 Discussion