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CIPS L4M5 Exam - Topic 12 Question 24 Discussion

Which of the following are intangible values created by trust in business relationships? Select TWO that apply.
B) Positive feedbacks from customers and C) More focus on core business
A) Higher revenues
D) Increasing response time to request
E) Frequent conflict escalation

CIPS L4M5 Exam - Topic 12 Question 24 Discussion

Actual exam question for CIPS's L4M5 exam
Question #: 24
Topic #: 12
[All L4M5 Questions]

Which of the following are intangible values created by trust in business relationships? Select TWO that apply.

Show Suggested Answer Hide Answer
Suggested Answer: B, C

Trust may create value as following:

LO 1, AC 1.4


by Cassi at May 31, 2022, 01:46 AM

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Veronika
8 months ago
Agreed, B is a must! Positive vibes lead to better business.
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Loren
8 months ago
Surprised that conflict escalation is even an option here!
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Lorriane
9 months ago
B is spot on, but D? Really?
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Micaela
9 months ago
I think A should be one of the answers too!
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Paola
9 months ago
Definitely B and C! Trust is key.
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Cecily
9 months ago
I practiced a similar question, and I think positive feedback and higher revenues were the answers, but I could be wrong.
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Verdell
9 months ago
I feel like increasing response time might be related to trust, but it doesn’t seem intangible to me.
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Earleen
9 months ago
I remember discussing how trust can lead to higher revenues, but I’m torn between that and more focus on core business.
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Josefa
9 months ago
I think positive feedback from customers is definitely an intangible value, but I'm not sure about the second option.
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Billy
9 months ago
Hmm, this one seems a bit tricky. I'm not totally sure about the GDPR requirements for data breach notifications. I'll have to think through each option carefully and see if I can eliminate any that don't seem quite right.
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