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Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.
Based on Scholte's Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?
Suggested Answer: A
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This is regarded as the most effective place to be on the matrix, and it is labelled 'trust'.
In other words, the team trusts the leader a great deal because the leader is both competent and cares.
27 comments · newest first
RE
Regenia
12 days ago
Exactly! Trust leads to better collaboration.
LA
Lamar
17 days ago
True, trust builds a stronger bond.
ED
Eden
23 days ago
Respect is important, but trust is deeper.
CA
Carol
28 days ago
What about D) Respect? It could fit too.
GE
Gerri
1 month ago
Agreed! Without trust, it's hard to follow a leader.
WI
Willodean
1 month ago
I feel like trust is essential for teamwork.
RE
Regenia
1 month ago
Definitely! A leader who cares and is capable earns trust.
LA
Lamar
2 months ago
I think the answer is A) Trust.
SH
Sherron
2 months ago
Trust creates a positive work environment.
FL
Fletcher
2 months ago
D) Respect is important, but trust is deeper.
XU
Xuan
2 months ago
C) Affection seems too personal for a leader.
NO
Nohemi
2 months ago
B) Distrust doesn't make sense here.
KR
Kris
2 months ago
Trust is essential for effective leadership.
BI
Billy
3 months ago
I feel like A) Trust fits perfectly.
SU
Suzi
3 months ago
Yes, trust builds strong teams.
AL
Alline
3 months ago
A leader who cares and is capable earns trust.
AN
Anglea
3 months ago
Definitely agree, trust is key!
AN
Angelyn
3 months ago
I think it's A) Trust.
CA
Carmelina
4 months ago
Not so sure about that, what if they just seem competent?
LO
Lorita
4 months ago
A) Trust makes total sense, but D) Respect is also important.
FE
Fernanda
4 months ago
Wait, are we sure it's not C) Affection? Seems a bit subjective.
LA
Laurene
4 months ago
I agree, trust is key for effective leadership.
CH
Charlene
4 months ago
Definitely A) Trust! That's the ideal combo.
TO
Tomas
4 months ago
I could be wrong, but I feel like "Affection" doesn’t quite capture the professional aspect of leadership in this context.
JA
Jamika
6 months ago
I think we had a practice question similar to this, and "Trust" was definitely the answer for a leader who is both caring and capable.
AN
Anissa
6 months ago
I'm not entirely sure, but I feel like "Respect" might also be a good option since it relates to competence.
MA
Martha
6 months ago
I remember studying the trust matrix, and I think if a leader is seen as caring and competent, the term that fits best is "Trust."