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CIMAPRA19-E03-1 Exam - Topic 3 Question 122 Discussion

McKinsey's '7-S' model can provide companies with a useful insight into some of the issues experienced as part of a change initiative within a company.Which THREE of the following are identified as SOFT elements within McKinsey's '7-S' model?
B) Style and D) Staff and E) Skills
A) Strategy
C) Sentiment
F) Sustainability

CIMAPRA19-E03-1 Exam - Topic 3 Question 122 Discussion

Actual exam question for CIMA's CIMAPRA19-E03-1 exam
Question #: 122
Topic #: 3
[All CIMAPRA19-E03-1 Questions]

McKinsey's '7-S' model can provide companies with a useful insight into some of the issues experienced as part of a change initiative within a company.

Which THREE of the following are identified as SOFT elements within McKinsey's '7-S' model?

Show Suggested Answer Hide Answer
Suggested Answer: B, D, E

by Pansy at Apr 05, 2026, 04:43 PM

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Stephanie
10 hours ago
I think it's B, D, and E. Those feel more personal.
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Lachelle
6 days ago
Yup, surprised to see people confused about this!
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Gerald
11 days ago
Wait, is C) Sentiment even a thing in this model?
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Lenora
16 days ago
No way, A) Strategy is a hard element!
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Winifred
2 months ago
I thought A) Strategy was soft too?
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Farrah
2 months ago
Definitely B) Style, D) Staff, and E) Skills!
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Kattie
3 months ago
I thought "Sentiment" was one of the options, but I don't see it in the list. I guess it must be "Skills" instead.
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Quentin
3 months ago
I practiced a similar question before, and I think "Style," "Staff," and "Skills" were the ones I picked. I hope that's right!
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Beckie
3 months ago
I think "Style" and "Staff" are definitely soft elements, but I'm a bit confused about the third one. Maybe it's "Skills"?
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Lashon
4 months ago
I remember that the soft elements are more about the human side of the organization, but I'm not completely sure which ones they are.
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