Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

CIMAPRA19-E02-1 Exam - Topic 2 Question 96 Discussion

W is the supervisor of the house-keeping team in a large hotel. X, a member of the team, is consistently late to work which means that other team membershave to perform extra work. A number of team members have also complained to W about X's aggressive behaviour. Two months ago W spoke to X informally about these issues and for a short period things improved.But it is now clear that X is again displaying unacceptable behaviour and upsetting colleagues. W knows further action must now be taken to deal with the situation.With reference to the disciplinary process, which isthe best course of action for W to take?
A) Write a formal letter to X stating that if the unacceptable behaviour does not stop immediately X will be dismissed without further notice.
B) Issue a formal verbal warning via a formalinterview, with a record of the interview kept on file.
C) Reduce the paid hours allocated to X as a temporary punishment until the behaviour improves.
D) Speak to X informally in a private office and ask that X improves their behaviour and apologises to colleagues.

CIMAPRA19-E02-1 Exam - Topic 2 Question 96 Discussion

Actual exam question for CIMA's CIMAPRA19-E02-1 exam
Question #: 96
Topic #: 2
[All CIMAPRA19-E02-1 Questions]

W is the supervisor of the house-keeping team in a large hotel. X, a member of the team, is consistently late to work which means that other team membershave to perform extra work. A number of team members have also complained to W about X's aggressive behaviour. Two months ago W spoke to X informally about these issues and for a short period things improved.

But it is now clear that X is again displaying unacceptable behaviour and upsetting colleagues. W knows further action must now be taken to deal with the situation.

With reference to the disciplinary process, which isthe best course of action for W to take?

Show Suggested Answer Hide Answer
Suggested Answer: A

by Mayra at Sep 07, 2024, 03:36 PM

Limited Time Offer

25%

Off

Get Premium CIMAPRA19-E02-1 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
William
9 months ago
I doubt X will change after just a chat.
upvoted 0 times
...
Roxane
10 months ago
Why not just talk to X again?
upvoted 0 times
...
Bonita
10 months ago
Reducing hours? That seems harsh!
upvoted 0 times
...
Susana
10 months ago
I think a verbal warning is more appropriate.
upvoted 0 times
...
Casie
10 months ago
Sounds like a formal warning is needed.
upvoted 0 times
...
Kanisha
10 months ago
I feel like just talking to X informally again might not work since it didn’t last last time. We need something more structured.
upvoted 0 times
...
Lilli
11 months ago
I practiced a similar question where the supervisor had to choose between informal and formal actions. I think a formal verbal warning could be effective.
upvoted 0 times
...
Laticia
11 months ago
I'm not sure if reducing hours is a good idea. It feels a bit harsh and might not address the underlying issues.
upvoted 0 times
...
Johanna
11 months ago
I remember we discussed the importance of following the disciplinary process properly. I think a formal warning might be the right step here.
upvoted 0 times
...
Clarence
11 months ago
I'm leaning towards option B as well. A formal verbal warning with documentation seems like it would provide a clear record and set expectations for the employee to improve their behavior.
upvoted 0 times
...
Earnestine
11 months ago
Option A seems a bit harsh, especially if the previous informal discussion led to some temporary improvement. I'd be cautious about jumping straight to a threat of dismissal.
upvoted 0 times
...
Ashanti
11 months ago
I think option B is the way to go - a formal verbal warning with a record kept on file. That seems like the appropriate next step given the ongoing issues.
upvoted 0 times
...
Afton
11 months ago
Hmm, I'm a bit unsure here. The question mentions previous informal discussions, so I'm wondering if a formal warning might be the next logical step.
upvoted 0 times
...
Carma
11 months ago
This seems like a straightforward disciplinary case, but I'll need to carefully consider the options to determine the best course of action.
upvoted 0 times
...
Helene
11 months ago
This is a good opportunity to apply what I've learned about Value Stream Mapping in the course.
upvoted 0 times
...
Monroe
11 months ago
I'm not so certain, but I think the inclusion of more programming languages in the code was mentioned in a different context? It feels like it might not directly relate to modules.
upvoted 0 times
...
Alonso
1 year ago
I'd go with option E: lock X in the broom closet until they learn some manners. No more problems with tardiness or aggression after that!
upvoted 0 times
...
Aja
1 year ago
I'm torn between B and C. Reducing X's hours could be an effective temporary measure, but the formal warning paper trail is also important. Hmm, maybe I'll just flip a coin!
upvoted 0 times
Raina
1 year ago
D) Speak to X informally in a private office and ask that X improves their behaviour and apologises to colleagues.
upvoted 0 times
...
Cora
1 year ago
I think a formal warning would be more effective in the long run.
upvoted 0 times
...
Willodean
1 year ago
B) Issue a formal verbal warning via a formal interview, with a record of the interview kept on file.
upvoted 0 times
...
Stanford
1 year ago
A) Write a formal letter to X stating that if the unacceptable behaviour does not stop immediately X will be dismissed without further notice.
upvoted 0 times
...
...
Carmelina
1 year ago
I'm going with D. An informal chat and apology might be all that's needed to get X back on track. Why go straight to the big guns when a softer approach could work just as well?
upvoted 0 times
Carmela
1 year ago
I agree with you. A warning might make X realize the seriousness of the situation.
upvoted 0 times
...
Quinn
1 year ago
But what if X doesn't take it seriously? Maybe a formal warning would be better.
upvoted 0 times
...
Annamaria
1 year ago
I think D is a good idea. X might just need a reminder to behave better.
upvoted 0 times
...
...
Lauran
1 year ago
I disagree, I think A is the right choice. A formal letter stating immediate dismissal if the behavior continues will send a strong message and prompt X to shape up or ship out.
upvoted 0 times
Junita
1 year ago
I agree with you, B seems like a fair approach before jumping straight to dismissal.
upvoted 0 times
...
Marshall
1 year ago
A is too harsh, I think B is a better option. Giving a formal warning will give X a chance to improve.
upvoted 0 times
...
Gladys
1 year ago
B) Issue a formal verbal warning via a formal interview, with a record of the interview kept on file.
upvoted 0 times
...
Edna
1 year ago
A) Write a formal letter to X stating that if the unacceptable behaviour does not stop immediately X will be dismissed without further notice.
upvoted 0 times
...
...
Ena
1 year ago
I think B is the best option. A formal verbal warning with a record on file will hold X accountable and make it clear that the behavior needs to change. Keeping it on file also provides documentation if further disciplinary action is needed.
upvoted 0 times
Zachary
1 year ago
Hopefully this warning will be a wake-up call for X to improve their behavior.
upvoted 0 times
...
Delfina
1 year ago
X needs to understand the seriousness of the situation and the impact on the team.
upvoted 0 times
...
Hortencia
1 year ago
I agree, a formal verbal warning is necessary to address the behavior.
upvoted 0 times
...
...
Kimberlie
1 year ago
Julietaut whKimberlielariJulietaelt if X doesn't tKimberlielariJulietaelke it seriously KimberlielariJulietaelnd Kimberlieontinues to JulietaehKimberlielariJulietaelve JulietaKimberlielariJulietaeldly?
upvoted 0 times
...
Julieta
1 year ago
I ClariJulietaelgree, ClariJulietael formClariJulietaell wClariJulietaelrning would show thClariJulietaelt the JulietaehClariJulietaelvior is serious.
upvoted 0 times
...
Claribel
1 year ago
I think W should give X Claribel formClaribell verbClaribell wClaribelrning.
upvoted 0 times
...

Save Cancel