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L is employed within a startup organisation that has limited funds. The organisation is a firm of lawyers specialising in all legal fields, such as family law, property law, commercial law and litigation. Due to the relative infancy of the organisation, and restrictions on funds, they have to be prudent with their choice of information systems. They have all the IT they need for staff but the agreed best way to build the business has been to focus on building their client and prospective client base. Which of the followingshould the organisation invest in to help achieve this aim?
Suggested Answer: A
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34 comments · newest first
YV
Yvonne
11 months ago
Cloud backup seems less urgent compared to client engagement tools.
JE
Jerlene
11 months ago
Really? I’m not sure CRM is the best investment right now.
FR
Francisca
11 months ago
CRM is a must for building that client base, no doubt!
BE
Becky
12 months ago
I think an Intranet could help with internal communication too.
MI
Miles
12 months ago
Definitely CRM software, it's key for client management!
SC
Scarlet
12 months ago
Cloud backup sounds useful, but I doubt it would help with client acquisition. I think we need something more client-focused like CRM.
TH
Theodora
1 year ago
We had a practice question about resource allocation, and I think investing in CRM software was highlighted as a key strategy for growth.
CA
Caprice
1 year ago
I'm not entirely sure, but I feel like an intranet might not directly help with building a client base. It seems more internal-focused.
TA
Tarra
1 year ago
I remember we discussed the importance of client relationships in our last class. I think CRM software could really help with that.
KA
Kallie
1 year ago
I'm a little confused by this one. An intranet could help with internal communication and collaboration, but it doesn't seem directly relevant to building the client base. The cloud backup is important, but not the primary need here. I think I'll have to carefully weigh the options and go with the CRM software.
LE
Leontine
1 year ago
Okay, let's see here. They need to focus on building their client base, and the question specifically mentions that as their agreed best way to grow the business. So I'm leaning towards the CRM software as the most logical choice to help achieve that goal.
SI
Simona
1 year ago
Hmm, I'm a bit torn on this one. The question mentions the organization has limited funds, so I'm not sure if an expensive ERP system would be the best investment. Maybe the CRM software is the way to go, but I'll have to think it through a bit more.
ME
Melvin
1 year ago
This seems like a straightforward question. The organization is focused on building their client base, so I think the best option would be Customer Relationship Management software to help manage and nurture those client relationships.
GE
Gerald
1 year ago
You know, I heard of a lawyer who used carrier pigeons to communicate with clients back in the day. Maybe they should invest in a flock of those instead. It's low-tech, but it's got character!
TA
Tamar
1 year ago
User 3: Maybe they should consider investing in Customer Relationship Management software instead.
TR
Trina
1 year ago
User 2: I don't think carrier pigeons would be very efficient in today's world.
KI
Kirk
1 year ago
User 1: Carrier pigeons? That's a unique idea!
LE
Lennie
1 year ago
Haha, forget the fancy software, they should just hire a receptionist with a really charming personality. That'll bring in the clients way faster than any CRM system!
NO
Noel
1 year ago
D) Purchase cloud backup capabilities
TH
Thomasena
1 year ago
C) Customer Relationship Management software
YV
Yvonne
1 year ago
B) Enterprise Resource Planning software
BA
Basilia
1 year ago
A) Intranet
MI
Milly
2 years ago
I was thinking the same thing. CRM software would allow them to track and nurture their leads, while also managing existing client relationships. It's a no-brainer for a startup focused on growing their client base.
DO
Dorthy
1 year ago
D) Purchase cloud backup capabilities
EI
Eileen
1 year ago
C) Customer Relationship Management software
ME
Merissa
1 year ago
B) Enterprise Resource Planning software
HE
Helga
1 year ago
A) Intranet
TH
Theola
1 year ago
C) Customer Relationship Management software
KI
King
1 year ago
B) Enterprise Resource Planning software
LI
Linette
1 year ago
A) Intranet
BR
Breana
2 years ago
Customer Relationship Management software seems like the obvious choice here. It's designed to help businesses manage their client relationships and build their customer base, which is exactly what this organization needs.
LO
Lorrie
2 years ago
I believe investing in CRM software is crucial for building a strong client base. It will help them track interactions and improve customer satisfaction.
LE
Lettie
2 years ago
I agree with Kris. CRM software can help them manage their client relationships effectively.
KR
Kris
2 years ago
I think the organisation should invest in Customer Relationship Management software.