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During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a ''new'' state, indicating it needs to be investigated.
Which THREE of the following information items can't yet be present in the incident report?
Number of correct responses: 3
(2 credits out of 3 credits correct, 1 credit point)
Suggested Answer: A, C, D
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38 comments · newest first
MI
Mitsue
11 months ago
Expected results can't be determined until it's investigated.
LY
Lynsey
11 months ago
Steps to reproduce? That's a stretch for a "new" report.
GR
Graciela
11 months ago
Wait, how can you not know the lifecycle phase? Seems odd.
GL
Gladys
12 months ago
Totally agree, the defect type is unknown at this stage.
TA
Tayna
12 months ago
Can't have the actual cause yet, right?
SC
Scarlet
1 year ago
I’m not completely confident, but I believe steps to reproduce the failure should be included even in the "new" state, right?
DO
Donte
1 year ago
I remember a practice question about incident reports, and I think we can't have the lifecycle phase in which the defect was introduced until we investigate further.
SY
Sylvia
1 year ago
I'm a bit unsure, but I feel like the type of defect might also be something we can't specify at this stage.
DE
Deeann
1 year ago
I think the actual cause of the failure can't be known yet since the report is still in the "new" state.
HO
Hoa
1 year ago
I've got a good handle on this. The actual cause, the steps to reproduce, and the database dumps - those are the details that wouldn't be available right away in the initial incident report.
MA
Maile
1 year ago
Okay, let's see. The type of defect, the actual and expected results, and the lifecycle phase - those seem like things that would be determined later on. I'll mark those as my three choices.
NO
Norah
1 year ago
Hmm, I'm a bit unsure about this one. I'll need to carefully read through the options and think about what information would typically be gathered later in the investigation process.
NI
Nickolas
1 year ago
This seems pretty straightforward. I'll focus on identifying the three pieces of information that can't be present in the initial incident report.
CE
Ceola
1 year ago
I'm pretty sure the maximum drive size supported by FAT32 is 2 terabytes, so I'll go with option B.
CA
Carlene
2 years ago
I bet the tester is just glad they didn't spill their coffee on the keyboard during all this excitement. Let's give them a break, shall we?
AL
Aleisha
2 years ago
D) What really caused the failure (actual cause)
LE
Leila
2 years ago
B) The actual and the expected result highlighting the failure
DE
Deangelo
2 years ago
A) The type of defect that caused the failure
DE
Delmy
2 years ago
Wait, the tester didn't even have their morning coffee yet and you expect them to know the root cause? This is going to be a long day.
TY
Ty
2 years ago
C) The lifecycle phase in which the defect has been introduced
MA
Maurine
2 years ago
B) The actual and the expected result highlighting the failure
LE
Leota
2 years ago
A) The type of defect that caused the failure
LI
Lino
2 years ago
Wow, this is tricky. I reckon A, C, and D are the missing pieces. The tester is still digging into the details.
GI
Gilberto
2 years ago
Haha, definitely not D - the tester is trying to figure out what really caused the failure, not stating it yet! I'd go with A, C, and E.
JU
Junita
2 years ago
Sounds good, let's make sure the incident report is thorough.
SE
Selene
2 years ago
Agreed, let's focus on the type of defect, lifecycle phase, and steps to reproduce.
AM
Amber
2 years ago
Yeah, D is definitely not needed at this stage.
JA
Jade
2 years ago
I think A, C, and E are the correct options.
ED
Edward
2 years ago
I believe B, D, and E should not be in the report yet. We need to gather more information before including those.
SA
Sang
2 years ago
Hmm, I'd say B, C, and D can't be present yet. The tester is still in the early stages of the investigation.
PA
Paul
2 years ago
D) What really caused the failure (actual cause)
AS
Ashley
2 years ago
E) Steps to reproduce the failure, including screenshots, database dumps and logs where applicable
RO
Rosalyn
2 years ago
A) The type of defect that caused the failure
TO
Tori
2 years ago
I agree with Glendora. Those details require further investigation before being included in the report.
CE
Celestina
2 years ago
I think A, C, and D are the missing information items. The tester should still be investigating the root cause and the defect type.
MA
Margurite
2 years ago
Yes, the tester needs to gather more information before including the defect type, lifecycle phase, and actual cause in the report.
FL
Fletcher
2 years ago
I agree with you, A, C, and D are definitely missing from the incident report.
GL
Glendora
2 years ago
I think A, C, and D can't be present in the incident report yet.