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BCS MBP18 Exam - Topic 9 Question 10 Discussion

The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He needs to take and confirm customer details in this ordering process. As part of this, he enters the customer details onto a system.What does the entry of the customer's name, address and contact number represent?
A) Event
B) Process
C) Step in a task
D) Task in process

BCS MBP18 Exam - Topic 9 Question 10 Discussion

Actual exam question for BCS's MBP18 exam
Question #: 10
Topic #: 9
[All MBP18 Questions]

The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He needs to take and confirm customer details in this ordering process. As part of this, he enters the customer details onto a system.

What does the entry of the customer's name, address and contact number represent?

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Suggested Answer: A

by Sarah at Feb 26, 2023, 09:27 PM

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Brandon
10 months ago
It's just an event, nothing too complicated!
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Gretchen
10 months ago
Wait, is it really just a step? Seems like more to me.
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Ryan
11 months ago
I agree, it's a task in process for sure.
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Stephaine
11 months ago
I think it's more of a step in a task.
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Merri
11 months ago
That's definitely a process!
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Salina
11 months ago
I lean towards it being a process since it involves multiple actions, but I can see how it might also be considered a task in process.
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Jose
11 months ago
I want to say it's an event because it's something that happens during the order, but that doesn't quite fit with how we defined events in class.
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Daniel
11 months ago
I remember a similar question where we had to identify parts of a workflow. I feel like this is definitely a step in a task, but I could be wrong.
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Mirta
11 months ago
I think entering the customer's details is part of a process, but I'm not entirely sure if it's a specific step in a task or just a general task in process.
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Cecil
11 months ago
NovCrack sounds like it could be the right answer, since Netware is a Novell product. But I'm not 100% confident on that. Guess I'll have to make an educated guess.
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Magnolia
11 months ago
I really feel like option C is a trap! It doesn't seem right that entity services provide the least reusable logic, but then again, I'm not entirely confident.
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Alona
12 months ago
I remember the Web Security Appliance being mentioned as a good option for monitoring proxy servers, but I have some doubts about how it actually works.
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