BCS Exam MBP18 Topic 4 Question 15 Discussion

Actual exam question for BCS's MBP18 exam

Question #: 15
Topic #: 4

[All MBP18 Questions]

Which of the fallowing statements concerning an internal process performance measure is INCORRECT?

AIs documented at the task level

BReflects key performance indicators.

CAligns with what the organisation wants to achieve

DRelates to customer expectations.

Show Suggested Answer

Suggested Answer: D

by Andra at Jul 06, 2023, 12:12 AM

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Monte

3 months ago

Option A - 'Is documented at the task level' - sounds like someone's trying to micromanage a bit too much there.

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Lavera

2 months ago

C) Aligns with what the organisation wants to achieve

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Dick

2 months ago

B) Reflects key performance indicators.

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Keith

2 months ago

A) Is documented at the task level

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Lazaro

3 months ago

This is a tricky one. I'm gonna go with option A being the incorrect statement. Documenting at the task level seems a bit too granular for a process-level measure.

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Celestina

2 months ago

Yeah, I also believe option A is the incorrect statement. It's too specific for a process measure.

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Hoa

2 months ago

I agree, documenting at the task level might not align with the overall process performance.

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Raylene

3 months ago

I think option A is incorrect too. It does seem too detailed for a process measure.

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Basilia

4 months ago

Hmm, I'd have to say option D is incorrect. Internal process measures are more about the organization's own goals, not customer expectations.

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Merilyn

3 months ago

Yeah, option D doesn't seem to fit with the concept of internal process performance measures.

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Brigette

3 months ago

I agree, internal process measures are all about aligning with what the organization wants to achieve.

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Aleta

3 months ago

I think option D is incorrect too. Internal process measures are definitely more about the organization's goals.

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Hui

4 months ago

B, C, and D all sound like valid characteristics of an internal process performance measure. I'm not sure what could be incorrect about them.

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Vashti

2 months ago

D) Relates to customer expectations.

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Margarett

2 months ago

C) Aligns with what the organisation wants to achieve

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Leonie

2 months ago

B) Reflects key performance indicators.

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Vivienne

2 months ago

A) Is documented at the task level

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Shenika

2 months ago

D) Relates to customer expectations.

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Kimberlie

2 months ago

C) Aligns with what the organisation wants to achieve

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Sabina

2 months ago

B) Reflects key performance indicators.

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Leah

2 months ago

A) Is documented at the task level

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Lajuana

4 months ago

Option A seems incorrect since an internal process performance measure should be documented at a higher level, not just the task level.

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Avery

4 months ago

Actually, I believe the incorrect statement is A) Is documented at the task level, because internal process performance measures should be documented at a higher level to reflect overall performance.

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Geoffrey

4 months ago

I agree with Dalene, because internal process performance measures are focused on the organization's goals, not customer expectations.

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Dalene

4 months ago

I think the correct answer is D) Relates to customer expectations.

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Reena

4 months ago

Actually, I believe the incorrect statement is A) Is documented at the task level, because internal process performance measures should be documented at a higher level to reflect overall performance.

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Emerson

4 months ago

I agree with Janet, because internal process performance measures are focused on the organization's goals, not customer expectations.

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Janet

4 months ago

I think the correct answer is D) Relates to customer expectations.

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