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Which standards framework offers a set of IT Service Management best practices to assist organisations in aligning IT service delivery with business goals - including security goals?
Suggested Answer: B
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43 comments · newest first
FR
Francine
11 months ago
Wait, is ITIL really the best for security goals? That’s new to me!
ME
Merissa
11 months ago
I disagree, SABSA has a strong focus on security too.
JO
Joaquin
11 months ago
ITIL definitely aligns IT services with business goals!
DI
Diane
11 months ago
I thought COBIT was more focused on governance?
JO
Jose
11 months ago
Pretty sure it's ITIL.
ZO
Zona
12 months ago
I feel like SABSA might be related to security, but it doesn't seem to fit the IT service management part of the question.
SH
Shawna
12 months ago
I keep mixing up COBIT and ITIL; I think COBIT is more about governance, but I can't recall the specifics.
KA
Katie
12 months ago
I remember practicing a question about IT frameworks, and ITIL was mentioned as a key player in IT Service Management.
GR
Gracie
1 year ago
I think ITIL is the right answer since it focuses on aligning IT services with business goals, but I'm not completely sure.
CH
Chi
1 year ago
Based on my understanding, ITIL is the framework that provides guidance on aligning IT service delivery with business goals, including security. I'm fairly confident that's the correct answer here.
IS
Isadora
1 year ago
Okay, let me think this through. ITIL is focused on IT service management best practices, COBIT is more about IT governance, and SABSA is a security architecture framework. I think the answer is probably ITIL, since it covers aligning IT with business objectives.
KA
Karon
1 year ago
Hmm, I'm a bit unsure about this one. I know ITIL and COBIT are both frameworks related to IT service management, but I'm not sure which one specifically focuses on aligning IT with business goals.
AL
Alaine
1 year ago
This looks like a straightforward question on IT service management frameworks. I'm pretty confident I can narrow it down to the right answer.
KA
Katheryn
1 year ago
I'm a bit confused by the options here. ISAGA isn't a framework I'm familiar with in this context. I'll have to carefully review the descriptions of ITIL, SABSA, and COBIT to determine the best answer.
CA
Carey
1 year ago
Hmm, I'm not entirely sure about this one. The team plans requirement seems plausible, but I'll need to double-check that.
EL
Elenor
1 year ago
This one seems pretty straightforward. I think the answer is A - install a certificate from a trusted CA.
SH
Shanda
1 year ago
I'm not entirely sure, but I think not being able to selectively advertise routes could be a problem. There was a similar question in the practice sets.
LE
Lenora
1 year ago
Okay, I know this one. It's the backslash, right? That lets you break up a long command into multiple lines.
NI
Niesha
1 year ago
ITIL, definitely. Unless you want to end up in a management 'Twilight Zone'.
LE
Lenna
1 year ago
C) COBIT
JA
James
1 year ago
Definitely ITIL. It's the way to go.
YO
Yoko
1 year ago
A) ITIL.
JO
Joseph
1 year ago
ISAGA? I've never even heard of that one. ITIL is the only real option that makes sense.
KE
Kenny
1 year ago
ISAGA is not as popular as ITIL or COBIT, so it's understandable that you haven't heard of it.
NA
Nan
1 year ago
COBIT is also a good option for aligning IT service delivery with business goals.
ER
Erin
1 year ago
I agree, ITIL is the most well-known and widely used framework for IT Service Management.
VI
Vinnie
2 years ago
I'm not sure, but I think COBIT also includes best practices for aligning IT service delivery with business goals.
CH
Chaya
2 years ago
Wait, is SABSA some kind of security framework? I thought this was about IT service management.
JU
Jutta
1 year ago
But for IT service management best practices, ITIL is the way to go.
TI
Timothy
1 year ago
Yes, SABSA is a security framework.
ED
Edwin
1 year ago
But for IT service management best practices, ITIL is the standard framework.
RA
Rasheeda
1 year ago
Yes, SABSA is a security framework.
FE
Fernanda
2 years ago
I agree with Zoila, ITIL is focused on aligning IT service delivery with business goals.
GL
Glenn
2 years ago
COBIT is more focused on governance, not service management. ITIL is the clear choice here.
ZO
Zoila
2 years ago
I think the answer is A) ITIL.
CL
Clemencia
2 years ago
ITIL is the answer for sure. It's the go-to framework for IT service management.
NO
Noemi
1 year ago
SABSA focuses more on security architecture, but ITIL covers a broader range of IT service management best practices.
MA
Magdalene
1 year ago
I think ITIL is the most widely used framework for IT service management.
AD
Adaline
1 year ago
COBIT is also a good option for aligning IT service delivery with business goals.
MO
Mohammad
1 year ago
I agree, ITIL is definitely the way to go.
MA
Maurine
2 years ago
I'm not sure, but I think C) COBIT also focuses on aligning IT with business goals.
DI
Dino
2 years ago
I agree with Charlette, ITIL provides best practices for aligning IT service delivery with business goals.
CH
Charlette
2 years ago
I think the answer is A) ITIL.