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BCS Exam BAPv5 Topic 7 Question 13 Discussion

Actual exam question for BCS's BAPv5 exam
Question #: 13
Topic #: 7
[All BAPv5 Questions]

ParcelGo is a distribution company. Parcels arrive at its warehouse, where the inbound team use handheld barecode scanners to acknowledge their receipt. Parcels are then loaded onto pallets for onward distribution.

A project as been commissioned to replace the labour-intensive process and introduce a fully-automated system ha reads he barecodes pf parcels as they pass along a coveryor belt, automatically delivering to the correct area of the warehouse for onward distribution.

Staff from the inbound have informed their manager that about 30% of parcels either do not have barcodes, or the barcodes are obscured. The team currently resolves this issue manually. But the concerned that the new automated system will be able to do this. The staff members are also worried the system will make their roles redundant.

Using a holist approach, which element of the POPIT model need further investigation in order to address the team's concerns?

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Suggested Answer: C

The elements of the POPIT model that need further investigation are people and process. This is because the staff members have raised concerns about the compatibility of the new automated system with the current process of handling parcels without barcodes or with obscured barcodes, as well as the impact of the system on their job security. These concerns relate to the people element, which covers the roles, skills, attitudes, and behaviors of the staff, and the process element, which covers the activities, tasks, and procedures involved in delivering a service or product. Option C is the correct answer.


POPIT Model -- Four View Model | Taking A Holistic Perspective | BusinessAnalystMentor.com

The POPIT Model | A Practical Guide To Delivering Results

Contribute your Thoughts:

Nickole
3 months ago
Ultimately, we may need to consider a combination of both elements to successfully implement the new automated system without causing disruptions or job losses.
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Ettie
3 months ago
I still think the People and Process element is crucial. We need to address the concerns and fears of the staff members.
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Shanice
3 months ago
That's true. We need to ensure that the new system can effectively handle parcels without barcodes or with obscured barcodes.
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Lucina
3 months ago
But shouldn't we also look into the Process and Technology element? That's where the automated system comes into play.
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Viva
4 months ago
Yeah, I agree. The staff are worried about their roles becoming redundant with the new system.
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Tomoko
4 months ago
I think we should investigate the People and Process element of the POPIT model.
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Allene
4 months ago
I think understanding how the new system will impact the staff's roles and the overall organization is crucial.
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Charolette
4 months ago
It seems like the element of 'People and organisation' in the POPIT model needs further investigation to address their concerns.
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Marylin
5 months ago
Yes, I agree. They are worried about their roles becoming redundant.
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Rebbecca
5 months ago
I think the team's concerns about the new automated system replacing their manual work are valid.
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