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Axis ANVE Exam Questions
- Topic 1: Describing the Customer to Meter Product: This section of the exam measures the skills of a Customer Service Application Specialist and covers the functional footprint of the Customer to Meter product. It explains the main transactional functions shared across components and how shared data objects are maintained in the system.
- Topic 2: Searching and Viewing Customer and Device Related Information: This section of the exam measures the skills of a Customer Information System Analyst and covers the key elements of screens in the Customer to Meter product. It compares search capabilities for business users and guides on configuring portals to display customized zones for user needs.
- Topic 3: Maintaining Customer Information: This section of the exam measures the skills of a Customer Service Application Specialist and covers the relationship and functions of the "V" entities related to demographic and geographic information. It explains how customer information is configured and maintained, service points and devices are linked, notification preferences are handled, and the roles of service agreements and usage subscriptions in billing.
- Topic 4: Maintaining Asset Information: This section of the exam measures the skills of a Customer Information System Analyst and covers the roles of assets, components, specifications, and dispositions. It explains how asset types are configured and how assets are managed within the system.
- Topic 5: Maintaining Device Information: This section of the exam measures the skills of a Customer Service Application Specialist and covers the concept of measuring components and their relationship with devices. It explains how to configure device types and manage devices and measuring components.
- Topic 6: Initiating and Managing Service Orders and Field Activities: This section of the exam measures the skills of a Customer Information System Analyst and covers the concepts of service orders (orchestrator activities) and field activities supporting customer processes. It describes how to configure and process service orders from initiation to completion.
- Topic 7: Understanding Measurements and Performing Validation/Editing/Estimation (VEE) Processing: This section of the exam measures the skills of a Customer Service Application Specialist and covers the process of loading measurements and calculating usage. It explains the differences between critical and regular validations and how VEE Groups and Rules are configured.
- Topic 8: Understanding Financial Transactions: This section of the exam measures the skills of a Customer Information System Analyst and covers how account and service agreement balances are determined. It explains different types of financial transactions, when they impact account balances, and how transaction integrity is verified.: Creating and Managing Bills: This section of the exam measures the skills of a Customer Service Application Specialist and covers the creation and management of bills and bill segments. It explains usage calculation processes, bill corrections triggered by replacement meter reads, and configuration of usage groups and rules.
- Topic 9: Configuring Rates: This section of the exam measures the skills of a Customer Information System Analyst and covers the structure of rate schedules. It explains how rate schedules are configured to calculate charges and how different calculation settings affect bill segment results.
- Topic 10: Creating and Managing Payments: This section of the exam measures the skills of a Customer Service Application Specialist and covers the processes around payment events, payment tenders, and payment segments. It describes how payment administration objects are configured to manage incoming payments from different sources.
- Topic 11: Understanding Adjustment: This section of the exam measures the skills of a Customer Information System Analyst and covers how adjustment types control adjustment behavior. It explains the different ways adjustments are created and how they impact service agreement balances.
- Topic 12: Understanding Credit and Collections Capabilities: This section of the exam measures the skills of a Customer Service Application Specialist and covers how the system creates automated processes for debt collection. It describes payment arrangements and pay plans that help recover outstanding customer debt.
- Topic 13: Starting and Stopping Service: This section of the exam measures the skills of a Customer Information System Analyst and covers the main entities involved in starting and stopping service for a customer. It explains the actions triggered during service activation and termination, and how agent-assisted and customer service request flows can be used and enhanced for start/stop/transfer operations.
Free Axis ANVE Exam Actual Questions
Note: Premium Questions for ANVE were last updated On Apr. 16, 2025 (see below)
If cameras are at risk of being exposed to a corrosive atmosphere, what type of housing should be used?
If cameras are at risk of being exposed to a corrosive atmosphere, stainless steel housing should be used. Stainless steel provides excellent resistance to corrosion and is suitable for harsh environments where the camera might be exposed to chemicals, saltwater, or other corrosive substances. This ensures the longevity and reliability of the camera in such conditions. Axis Communications' documentation on camera housings and environmental considerations supports this recommendation.
What device is used to forward data from one LAN to another?
A router is a device used to forward data from one Local Area Network (LAN) to another. It operates at the network layer (Layer 3) of the OSI model and uses IP addresses to determine the best path for data packets to travel between networks. Routers connect multiple networks, manage traffic, and facilitate communication between different network segments. Reference: Axis Communications network design documentation and standard networking resources.
When recording a night scene with IR, what is the consequence of using a day-and-night camera without an IR-corrected lens?
When recording a night scene with IR, using a day-and-night camera without an IR-corrected lens can cause the focus to shift. This happens because IR light and visible light have different wavelengths and refract differently through the lens. An IR-corrected lens is designed to handle both types of light without causing a focus shift, ensuring sharp images in both day and night conditions. Reference: Axis Communications product guides on day-and-night cameras and IR-corrected lenses.
Which of the following statements about multicast video streaming are true? (Choose three)
Multicast video streaming has several important characteristics:
A. Multicast can help to save bandwidth in a network because it allows the same video stream to be delivered to multiple users simultaneously, reducing the need for multiple unicast streams.
B. Multicast can typically not be used to provide video over the internet because many routers and firewalls do not support multicast traffic across the internet, which is more suited for local network environments.
D. Multicast extends the viewer capacity of a camera or an encoder from 10-20 to an unlimited number, as it does not rely on multiple individual connections to distribute the video stream.
A camera is positioned where backlighting is a problem. What would be the preferred action?
Axis P-iris technology is designed to optimize the iris position for optimal depth of field, resolution, and image contrast. It also helps in managing challenging lighting conditions such as backlighting by controlling the amount of light reaching the image sensor. This allows the camera to produce clear images even when facing direct sunlight or other bright light sources.
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