In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, a gray padlock next to a service may indicate which two conditions? (Choose two.)
Ah, the age-old question of the gray padlock. I bet it's actually a secret message from the Avaya developers, telling us to go home and get some rest. Who needs answers when you have mysteries?
Wait, is the gray padlock related to patch updates? I can never keep track of all these little details in the ACCS system. Time to brush up on my reading!
Hmm, I think the gray padlock indicates the service is not licensed. I've seen that before when trying to use a feature that wasn't part of my package.
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