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Avaya 78950X Exam - Topic 6 Question 100 Discussion

A controlled directory number Is responsible for which basic Avaya Contact Center Select (ACCS) process?
D) Processing voice and music recordings for flow and scripts
A) Connecting voice contacts to the ACCS contact router
B) Directing email and web communication contacts to the contact router
C) Synching agents with extensions on IP Office in ACCS

Avaya 78950X Exam - Topic 6 Question 100 Discussion

Actual exam question for Avaya's 78950X exam
Question #: 100
Topic #: 6
[All 78950X Questions]

A controlled directory number Is responsible for which basic Avaya Contact Center Select (ACCS) process?

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Suggested Answer: D

by Leonard at Jul 02, 2026, 05:57 PM

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Lyla
20 hours ago
I think it's A. Connecting voice contacts is crucial.
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Elinore
6 days ago
C seems off, it’s more about routing than syncing.
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Loreta
11 days ago
Really? I had no idea it was just for voice!
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Cherelle
16 days ago
Wait, isn't it B? I thought it handled emails too.
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Ezekiel
21 days ago
I agree, A is the right answer!
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Shawna
27 days ago
It's definitely A, connecting voice contacts.
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Mirta
1 month ago
I’m leaning towards B because it sounds familiar, but I need to double-check if that’s the right context for ACCS.
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Billye
1 month ago
I feel like the answer might be A, but I also have a vague memory of something about processing recordings.
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Cristal
1 month ago
I remember practicing a question about directing different types of contacts, but I can't recall if it was specifically about voice or email.
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Lajuana
2 months ago
I think the controlled directory number is related to connecting voice contacts, but I'm not entirely sure if that's the main function.
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