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Avaya 78950X Exam - Topic 3 Question 98 Discussion

Actual exam question for Avaya's 78950X exam

Question #: 98
Topic #: 3

[All 78950X Questions]

Which two statements about the Avaya Contact Center Select (ACCS) skillset are true? (Choose two.)

ASkillsets are only used for reporting purposes.

BA skillset is a group of activity codes used for reporting purposes.

CA skillset is group of agents whose skills are similar.

DSkillsets are referenced in both application flows and scripts.

Show Suggested Answer

Suggested Answer: B, D

by Georgeanna at May 29, 2026, 08:42 AM

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Rodolfo

2 days ago

I feel like I saw a question similar to this in practice, and it was about how skillsets relate to agents.

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Wilburn

7 days ago

I recall something about skillsets being used in application flows, so maybe D is correct?

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Miesha

12 days ago

I think skillsets are more than just for reporting, but I can't remember if they're also about grouping agents.

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