Avaya Exam 78950X Topic 3 Question 66 Discussion

Actual exam question for Avaya's 78950X exam

Question #: 66
Topic #: 3

[All 78950X Questions]

A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns.

Which CCMM tool provides this functionality?

AThe Multimedia Contact Manager

BThe CCMA

CThe E-mail Manager

DThe outbound campaign Management Tool

Show Suggested Answer

Suggested Answer: B

by Hubert at Aug 29, 2024, 04:23 AM

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Carlene

7 months ago

Haha, D) The outbound campaign Management Tool, for sure! I can already see the telemarketing scripts now. 'Hello, this is Carlene from your local outbound campaign. Can I interest you in a bridge to nowhere?'

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Alexia

6 months ago

D: 'Hello, this is Carlene from your local outbound campaign. Can I interest you in a bridge to nowhere?'

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Marget

6 months ago

C: I can imagine the telemarketing scripts being used with that tool.

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Micheline

6 months ago

B: Yeah, that tool allows you to create, modify, and monitor outbound campaigns.

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Larue

7 months ago

A: I think D) The outbound campaign Management Tool is the right choice.

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Casie

7 months ago

I believe the correct answer is B) The CCMA because it is specifically designed for managing outbound campaigns.

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Martin

8 months ago

I'm not sure, but I think D) The outbound campaign Management Tool makes sense too.

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Lea

8 months ago

B) The CCMA? More like the CCMM, am I right? Get with the times, people!

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Delsie

8 months ago

C) The E-mail Manager? Really? I thought we were talking about outbound campaigns, not just sending emails. That's so 2005.

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Jacqueline

7 months ago

B: Yeah, the Multimedia Contact Manager is specifically for creating and monitoring outbound campaigns.

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Hoa

7 months ago

A: The Multimedia Contact Manager is the tool you're looking for.

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Latrice

8 months ago

A) The Multimedia Contact Manager looks like a solid option. Gotta keep those multimedia contacts in check, you know?

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Carlota

8 months ago

D) The outbound campaign Management Tool seems like the right choice here. I mean, who doesn't love a good ol' outbound campaign, am I right?

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Tawny

7 months ago

C: Actually, I'm pretty sure it's the outbound campaign Management Tool.

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Felix

7 months ago

B: No, I believe it's the CCMA.

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Ethan

7 months ago

A: I think the Multimedia Contact Manager is the tool for that.

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Jessenia

8 months ago

I agree with Larue, the CCMA is the tool for outbound campaigns.

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Larue

8 months ago

I think the answer is B) The CCMA.

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