Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Avaya 78950X Exam - Topic 2 Question 101 Discussion

A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
A) A new short code needs to be set up in the ACCS. and C) A new SIP extension needs to be added to the IP Office.
B) A corresponding CDN needs to be set up
D) A short code needs to be added on the IP Office.

Avaya 78950X Exam - Topic 2 Question 101 Discussion

Actual exam question for Avaya's 78950X exam
Question #: 101
Topic #: 2
[All 78950X Questions]

A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.

Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)

Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, C

by Delmy at Jul 15, 2026, 09:49 AM

Limited Time Offer

25%

Off

Get Premium 78950X Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Omega
1 day ago
I agree, A and B make sense. They ensure proper routing.
upvoted 0 times
...
Tarra
7 days ago
I think A and B are the right choices. New short code and CDN are essential.
upvoted 0 times
...
Kip
12 days ago
I thought just adding a short code would be enough...
upvoted 0 times
...
Laurene
17 days ago
A corresponding CDN needs to be set up for sure!
upvoted 0 times
...
Silva
22 days ago
Wait, do we really need a new SIP extension too? Seems unnecessary.
upvoted 0 times
...
Margurite
27 days ago
Definitely agree, you can't route without that!
upvoted 0 times
...
Ammie
1 month ago
A new short code needs to be set up in the ACCS.
upvoted 0 times
...
Sunshine
1 month ago
I’m leaning towards A and B as the right answers, but I can’t recall if we need to do anything with the IP Office directly.
upvoted 0 times
...
Julian
1 month ago
I’m a bit confused about whether we need to add a SIP extension. I feel like that might not be necessary for just routing calls.
upvoted 0 times
...
Miesha
2 months ago
I remember practicing a similar question where we had to configure short codes and CDNs. I think both A and B are correct here.
upvoted 0 times
...
Ailene
2 months ago
I think we definitely need to set up a corresponding CDN for the new number, but I'm not sure about the short code part.
upvoted 0 times
...

Save Cancel