Avaya Exam 7492X Topic 5 Question 49 Discussion

Actual exam question for Avaya's 7492X exam

Question #: 49
Topic #: 5

[All 7492X Questions]

Which three commands can be used with Network Call Deflection? (Choose three.)

ACollect digits

BRoute-to number

CAnnouncement

DQueue to best:

EWait hearing ringback

Show Suggested Answer

Suggested Answer: C

by Celeste at Oct 08, 2023, 11:14 PM

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Gladis

3 months ago

Wait, is 'Queue to best' like a fancy way of saying 'put me on hold'? I'm not falling for that trick!

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Rex

2 months ago

User 3: So, which commands are used with Network Call Deflection?

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Janine

2 months ago

User 2: Janine is right. 'Queue to best' is a different command.

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Joanne

2 months ago

User 1: No, 'Queue to best' is not the same as 'put me on hold'.

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Phil

3 months ago

This is straightforward. A, B, and C are the clear winners here. I'm not sure what the exam writer was thinking with some of these other options.

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William

2 months ago

I think the exam writer might have been trying to throw us off with the other options.

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Aleshia

2 months ago

Yeah, those three commands make the most sense for that feature.

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Ira

2 months ago

I agree, A, B, and C are definitely the right choices for Network Call Deflection.

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Vilma

4 months ago

I'm not sure about C. I think D and E could also be used for Network Call Deflection.

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Frank

4 months ago

I agree with Kindra. Collect digits, Route-to number, and Announcement make sense for call deflection.

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Lyla

4 months ago

Haha, 'Queue to best'? What is this, a game of 'Choose Your Own Adventure'? I'll just stick to the basics - A, B, and C.

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Luisa

3 months ago

Yeah, 'Queue to best' does sound like a game! I agree, A, B, and C are the way to go.

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Geoffrey

3 months ago

I think A, B, and C are the most important commands for Network Call Deflection.

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Melina

4 months ago

Wait, hold up. 'Wait hearing ringback'? That's not even an option! I think the exam writer is just trying to confuse us.

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Leonida

3 months ago

Keena: Let's focus on the actual options then.

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Loreta

3 months ago

User 3: Yeah, 'Wait hearing ringback' is definitely not one of the commands.

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Keena

3 months ago

User 2: I think the correct options are Collect digits, Route-to number, and Announcement.

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Otis

3 months ago

User 1: I know, right? 'Wait hearing ringback' doesn't make sense.

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Fannie

4 months ago

A, B, and C are the correct answers. I'm pretty sure the 'Queue to best' option is for call queuing, not network call deflection.

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Kindra

4 months ago

I think A, B, and C are the commands for Network Call Deflection.

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